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Looking for a SupportBee alternative?

Get a help desk software that does more! LiveAgent is an omnichannel solution that brings you great tools for providing the best customer support possible. 

LiveAgent's ticket system does more than just email. Cover all relevant communication channels and get closer to your customers.

4 reasons why companies switch to LiveAgent

Fastest Live Chat 

Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.

Call center support

Besides many other features, LiveAgent also supports call center integration. It's quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

More channels, better support

Give your customers more options for reaching out to you. Don't stop with emails, let them reach you through social media like Instagram or Facebook. They can call you to your own call center, chat with you via a live chat widget on your website or find answers on their own via knowledge base. 

Every communication is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is sorted, as it should be. 

Would you like a fast live chat?

A live chat is a great tool for letting your customers connect with you quickly straight from your website. Therefore it should be as fast as possible.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You can even get to see what are your customers typing as they're typing it and prepare your replies before they hit send. 

Looking for a better helpdesk software?

Getting more tools, features and communication channels for your help desk doesn't have to ruin your budget. LiveAgent's paid plans are reasonably priced and packed with everything you need for providing better customer support. 

Have a look at our plans and see for yourself. 

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See why companies switch to LiveAgent

“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

Ready for a better help desk software?

Switch to LiveAgent today and provide better support with the right tools.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

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You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right... LiveAgent!

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