"We see LiveAgent as a great tool for communicating with customers. "
Looking for a SupportBee alternative?
Discover why LiveAgent is the best SupportBee alternative on the market.
Fed up with your help desk software?
Get the right help desk software for your business. LiveAgent is an omnichannel solution that brings you great tools for providing the best customer support possible. LiveAgent's ticket system does more than just email. Cover all relevant communication channels and get closer to your customers.
Get started today
SupportBee vs LiveAgent at a glance
See a detailed comparison of SupportBee vs LiveAgent features.
LiveAgent | SupportBee | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- Call center support
Besides many other features, LiveAgent also supports call center integration. It's quick and easy to set up!
- Rich on features
Over 175+ features to make your work flow easier and more enjoyable.
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
More channels, better support
Give your customers more options for reaching out to you. Don’t stop with emails, let them reach you through social media like Instagram or Facebook. They can call you through your call center, chat with you via a live chat widget on your website or find answers on their own via knowledge base.
Every communication is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is sorted, as it should be.
Would you like a fast live chat?
A live chat is a great tool for letting your customers connect with you quickly straight from your website. Therefore it should be as fast as possible.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You can even get to see what are your customers typing as they’re typing it and prepare your replies before they hit send.
Looking for a different helpdesk software?
Getting more tools, features and communication channels for your help desk doesn’t have to ruin your budget. LiveAgent’s paid plans are reasonably priced and packed with everything you need for providing better customer support.
Have a look at our plans and see for yourself.
Ready to try it out?
Switch to LiveAgent today and provide better support with the right tools.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"It's a pleasure to have a great portal that improves our customer service. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"It's a pleasure to have a great portal that improves our customer service. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"It's a pleasure to have a great portal that improves our customer service. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
Frequently asked questions
The leader in help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
