Looking for a LiveChat alternative?
LiveAgent offers more than 175 useful features, the fastest live chat widget on the market, call center and even coverage of communication channels like Instagram and Viber, all packed into one powerful package.
Making a change is easy! We offer an assisted migration from LiveChat to LiveAgent that will import all of your data. It's free and it takes only 5 minutes.
Call center support
Besides many other features, LiveAgent also supports call center integration. It's quick and easy to set up!
Fastest Live Chat
Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk
Powerful LiveChat alternative
LiveAgent gives your customer support the freedom it needs. Packed with features and able to integrate almost anything from email, live chat and call center to social media like Facebook, Twitter and Instagram.
And it's all for a reasonable price. Our pricing plans are tailored to fit your exact needs. And in case you need something extra, you can buy individual features for a fair price.
The fastest chat widget
Live chat is a feature that needs to be responsive, quick and allow you and your customers to communicate instantly. LiveAgent's chat widget is truly the fastest of them all, chat displayed speed at 2.5 seconds. You can have a look at the test results yourself.
Affordable and packed with features
LiveAgent offers three pricing plans which will not ruin your budget. They are all packed with useful features and you can also buy separate features in case you want to add something extra to your plan.
Check them out and see which and see which one is the best for your business.
Get more for less
LiveAgent has your back when it comes to multiple communication channels and accounts. Reliable ticket system takes organizes everything from email, live chat and phone calls to social media like Facebook, Twitter and Instagram. That way, you have everything covered and all sorted in one place.
LiveAgent vs LiveChat comparison
Check out how we compare with LiveChat based on customer reviews on Capterra
See why companies switched to LiveAgent
Feel free to check out what other customers are saying about LiveAgent. LiveAgent has collected more than 2800 reviews on various software marketplaces like Capterra, Trustpilot, GetApp, G2, Software Advice.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Ready to make
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019. Stay closer to your customers and help them faster with LiveAgent.