"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
Looking for a LiveChat alternative?
Discover why LiveAgent is the best LiveChat alternative on the market.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Fed up with your help desk software?
LiveAgent offers more than 175 useful features, the fastest live chat widget on the market, call center and even coverage of communication channels like Instagram and Viber, all packed into one powerful package. Making a change is easy! We offer an assisted migration from LiveChat to LiveAgent that will import all of your data. It's free and it takes only 5 minutes.
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LiveChat vs LiveAgent at a glance
See a detailed comparison of LiveChat vs LiveAgent features.
LiveAgent | LiveChat | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
Discover what sets us apart
- Call center support
Besides many other features, LiveAgent also supports call center integration. It's quick and easy to set up!
- Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk
Powerful LiveChat alternative
LiveAgent gives your customer support the freedom it needs. Packed with features and able to integrate almost anything from email, live chat and call center to social media like Facebook, Twitter and Instagram.
And it’s all for a reasonable price. Our pricing plans are tailored to fit your exact needs. And in case you need something extra, you can buy individual features for a fair price.
The fastest chat widget
LiveAgent's website chat system is a feature that needs to be responsive, and quick, and allows you and your customers to communicate instantly. LiveAgent's chat widget is truly the fastest of them all, with chat display speed at 2.5 seconds. You can have a look at the test results yourself.
Affordable and packed with features
LiveAgent offers three pricing plans which will not ruin your budget. They are all packed with useful features and you can also buy separate features in case you want to add something extra to your plan.
Check them out and see which one is the best for your business.
Get more for less
LiveAgent has your back when it comes to multiple communication channels and accounts. Reliable ticket system organizes everything from email, live chat and phone calls to social media like Facebook, Twitter and Instagram. That way, you have everything covered and all sorted in one place.
LiveAgent vs LiveChat comparison
Check out how we compare with LiveChat based on customer reviews on Capterra
Ready to make a change?
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"The support team always responded promptly with quick to implement solutions. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"The support team always responded promptly with quick to implement solutions. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
Frequently asked questions
The leader in help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
