Looking for a Bitrix24 alternative?

Looking to switch to a separate customer service software? LiveAgent has got your back. Provide support with email, live chat, social media, knowledge base and call center. With more than 175+ features and 40+ integrations you can put focus on customer service like never before.

Make your help desk simpler with the right software and migrate from Bitrix24 to LiveAgent in minutes. We offer an assisted Bitrix24 migration that will import all your data from Bitrix24 to LiveAgent. It’s free and takes only 5 minutes.

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4 reasons why companies switch to LiveAgent

Improved satisfaction

LiveAgent increases the customer satisfaction and improves your conversion rates.

Increased productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

More affordable

Save money! LiveAgent is more cost-effective when compared to other help desk solutions.

Rich on features

With more than 175 advanced help desk features, providing customer support will be a piece of cake.

Powerful Bitrix24 alternative

Do you want to focus more on your customer support and provide a better solution to your help desk? LiveAgent is the right answer for your needs.

LiveAgent offers you tools, features and integrations for providing better customer support without additional clutter or mess in your software. And, it will not ruin your budget. We offer you three reasonably priced plans for your business. Furthermore, you can buy separate features to avoid overpaying or to make a plan fit more to your liking.

Integrations

Better customer care

Customer care is an important part of any successful business and therefore should not be neglected. By using special software focused on providing a better solution for customer care, you can increase your customer satisfaction and ROI.

Keep them happy with the right software.

Customer stories

See why companies switch to LiveAgent

“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

Pay only for what you really need

You don’t have to pay for a software with a lot of useful, but irrelevant features for your customer care. With LiveAgent, you get only the best and relevant tools and features, and you do not have to pay for anything you will not use.

We are offering three reasonably priced plans that will get you exactly what you need. And in case that is not enough, you can buy separate features to improve your workflow.

Learn more

Ready to make a switch?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right… LiveAgent!

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