A free chat client is a software located on the user’s computer. This software is used for handling instant messaging and it is possible to combine all user’s IM accounts there.
It is completely free for every user. Everyone has a buddy list, which is a list of all contacts. In a chat client, it is possible to sort contacts into different groups, to change status, or to send images or links to other users.
Free chat client can be used both for personal and work-related communication. For example; for a better explanation we can compare it to platforms such as Whatsapp or Facebook IM (Instant Messaging).
Customer service software, such as LiveAgent, has multiple features. This software makes your customer agents and customer more satisfied. Since the software has a Universal box, all of your customer inquiries will be there. Meaning, all kinds of platforms such as Social media, Email, LiveChat, Calls, and more. Therefore, you can handle all customer tickets from one interface. Add some automation and your customer agents have now effective and efficient workflow. Live Chat software is also a part of LiveAgent. It enables you to chat with your customer in real-time, therefore providing fast answers to customer inquiries.
Try our Free chat client in LiveAgent. Get your free account here.
If you would like to learn more, here are all LiveAgent- features.
We also provide subscriptions with additional features that can improve your customer service right away. To find out more, read Pricing. If you would like to try out one of our subscriptions, get your 14-day free trial down bellow.
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