What is a Customer information?
Name, phone number, email address, company address, orders and much more. These are customer information, that every company has to store to provide a perfect customer support. Companies can track different information about customers.
Every company also has to know, what their customer demand or how company can exceed customer expectations. This can increase sales, revenues and build customer satisfaction. More information tends to have better customer service and growth of your business.
Learn more about Contacts and Contact fields in LiveAgent.