What is an agent panel?
When agents log in to their LiveAgent, they can manage many things from the Agent panel. They are able to activate the plugin, create and manage tickets, replace the default LiveAgent logo, create a new user, edit organizations and much more. So that a chat sessions can be easy initiated directly from the Agent panel. Everything is concentrated in one place. Agent panel is on the left side of a LiveAgent window. It is easy to use, clear and simple.
Frequently asked questions
Where is agent panel?
Agent Panel is available on LiveAgent. Agent panel is reachable on the left side of a LiveAgent window. It is easy to use, clear and simple component for agents’ teams.
What can you do in Agent Panel?
Agent Panel allows you to manage everything by LiveAgent. You can activate the plugin, sort out all of your tickets, make some edits to your business. What else is awaiting you here? You can easily access customer email templates and agent email templates to better adjust your communication.