What is Web helpdesk?
Web help desk, in short WHD, is a technology that provides a help desk - ticketing management. It allows users to make their customer service management easier with ticketing. All communication is stored in tickets that are managed. It also offers a hardware and software assets management, knowledge management, automated feedback reviews for users and much more. All configuration is available to users straight from the web browser. Users need just a web browser to run a web help desk.