Everything started with Talkomatic – the first online chat system on the world, which offered just a several channels. Nowadays, we have plenty of online chat programs, which offers many functions and features. These programs allow people to communicate in real time with others through the Internet. This communication is also called as online chat.
Online communication has also some basic rules. Chatiquette, also known as chat etiquette, was created in order to avoid misunderstandings or conflicts.
Online chat is a program that allows you to communicate in real time with other people over the Internet. It can be accessed directly in the browser or communicate via the application.
The advantages of online chat include the ability to quickly respond to a customer's problem. Thanks to this, the entire company has a chance to increase conversions and prevent cart abandonment, because the customer will receive a quick response to the problem. In addition, it reduces service costs and increases the efficiency of the customer service team. It also allows you to collect customer data.
LiveAgent provides live chat support. It has the fastest widget on the market and allows for efficient communication. You also have the option of any online chat configuration according to your needs.
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