What is software agent?
Agents or agent architectures are artificial entities, such as robots that are programmable because they can be used for simulation, modeling, and other regulatory mechanisms. The generated agent or body may be an autonomous agent and may be placed in an environment. Body and environment can be the result of computer simulation, but it can also be a robust robot that is under the control of the network.
An essential feature of this method is that the agent not only processes input signals, but also – as the body is – the back can also affect the environment, and constantly detects the result of its activity through sensors that will affect other behavior. Therefore, continuous feedback can be realized, as with live systems. Agents are thus technical-intellectual achievements in imitation of life phenomena.
Frequently asked questions
What is a software agent?
A software agent is a computer program that acts on behalf of a user or another program. It can be used for simulation or regulatory mechanisms.
How can software agent be used to provide better customer support?
The software agent can be used for simulation, modeling, and other regulatory mechanisms. The generated agent can become an autonomous agent, thanks to which we can constantly test our activities and their effectiveness, which will lead to the development of customer service.
Can you use software agents in LiveAgent?
You can use software agents in LiveAgent. This is an extremely important function that has a real impact on the level of customer service.