SAML (Security Assertion Markup Language) is an XML open-standard for interchanging validation data between a service provider and an identity provider (IdP). You can use a third-party IdP to authenticate users and to pass identity information to the service provider in the form of a digitally signed XML document.
SAML, or Security Assertion Markup Language, is an open XML standard. It is used to exchange validation data between the service provider and the identity provider (IdP). An external identity provider enables users to be authenticated and also allows the transfer of information about the identity of the service provider.
SAML is worth implementing as it simplifies federated authentication and authorization processes for users, identity providers, and service providers. This solution allows the identity provider and service provider to exist independently of each other. This centralizes user management and provides access to SaaS solutions.
LiveAgent doesn't offer SAML, yet. However, we are planning to implement it in the future. This will enable to identity provider and service provider to function independently. User management is centralized and it is possible to access SaaS solutions.
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