What is an Advocacy?
Advocacy is form of customer service, when company focus on and tries to do the best for the customer. It is very essential to keep all customers satisfied by dealing with their issues and queries. It means giving customers what they want, identifying and meeting their requirements, even if it is strenuous and difficult.
Customer advocacy is important strategy for your business. It increases sales, revenues, credibility, builds customer satisfaction and creating a deep and engaging relationship with all customers.