Social

  • Viber New Feature

    LiveAgent is a complete customer care software which allows your company to interact with its customers on a personal level. It combines all of your communication channels – email, live chat, calls, and social media into a shared company inbox, and provides an all-in-one help desk solution.

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  • Instagram

    Connect LiveAgent with your Instagram account for a seamless experience.
    Any content your followers share is turned into tickets so your customer support agents can respond right away. Influence your followers, provide them with support, or perhaps share a Boomerang instantly. You can afford to be creative with LiveAgent.

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  • Twitter

    • Social
    • All-Inclusive
    • Extensions

    Connecting with Twitter enables you to do brand monitoring and respond to tweets that require action. Responses are directly sent as tweets.

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  • Facebook

    • Social
    • All-Inclusive
    • Extensions

    LiveAgent connects with your Facebook profile and tracks all wall posts, comments, and private messages so you can have your fans and haters under control 24/7. Everything is tracked and transformed into tickets so your customer support agents can react professionally when a complaint is created and put out the fire before it spreads. With LiveAgent, you have 100% certainty that nothing gets lost on Facebook.

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