Supported call devices

In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from. See the possible device options below:

Headset

If you’re used to using just a classic headset with your computer, no problem. It’s fully supported.

Browser

You don’t even need to purchase any special equipment to start using call center. Use your current PC’s built-in microphone.

We recommend using the latest version of your Internet browser.

Mobile apps

LiveAgent offers mobile apps, so you can also provide customer service on the go.

• iOS
• Android

Hardware phones

Connect any hardware phone to the LiveAgent call center. All brands are supported.

Most popular hardware phone brands:

• Cisco
• Gigaset
• Grandstream
• Yealink
• Mitel