Supported call devices
In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from.
See the possible device options below:
Headset
If you’re used to using just a classic headset with your computer, no problem. It’s fully supported.
Browser
You don’t even need to purchase any special equipment to start using call center. Use your current PC’s built-in microphone.
We recommend using the latest version of your Internet browser.
Mobile apps
LiveAgent offers mobile apps, so you can also provide customer service on the go.
- iOS
- Android
Hardware phones
Connect any hardware phone to the LiveAgent call center. All brands are supported.
Most popular hardware phone brands:
- Cisco
- Gigaset
- Grandstream
- Yealink
- Mitel
Knowledgebase resources:
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