Supported call devices

In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from. See the possible device options below:

Headset

If you’re used to using just a classic headset with your computer, no problem. It’s fully supported.

Supported call devices

Browser

You don’t even need to purchase any special equipment to start using call center. Use your current PC’s built-in microphone.

Supported call devices

We recommend using the latest version of your Internet browser.

Mobile apps

LiveAgent offers mobile apps, so you can also provide customer service on the go.

Supported call devices

Hardware phones

Connect any hardware phone to the LiveAgent call center. All brands are supported.

Most popular hardware phone brands:

  • Cisco
  • Gigaset
  • Grandstream
  • Yealink
  • Mitel

Supported call devices

Knowledgebase resources

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