Supported call devices
In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from. See the possible device options below:
Headset
If you're used to using just a classic headset with your computer, no problem. It's fully supported.
All brands and types of headsets are supported
Browser
You don't even need to purchase any special equipment to start using call center. Use your current PC's built-in microphone.
All browsers are supported
We recommend using the latest version of your Internet browser.
Mobile apps
LiveAgent offers mobile apps, so you can also provide customer service on the go.
- iOS
- Android
The app is soon to be released. Contact us for testing a BETA version support@ladesk.com.
Feel free to download the app here.
Android app
Hardware phones
Connect any hardware phone to the LiveAgent call center. All brands are supported.
Most popular hardware phone brands:
- Cisco
- Gigaset
- Grandstream
- Yealink
- Mitel
