In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from.
See the possible device options below:
Headset
If you’re used to using just a classic headset with your computer, no problem. It’s fully supported.
Browser
You don’t even need to purchase any special equipment to start using call center. Use your current PC’s built-in microphone.
We recommend using the latest version of your Internet browser.
Mobile apps
LiveAgent offers mobile apps, so you can also provide customer service on the go.
- iOS
- Android
Hardware phones
Connect any hardware phone to the LiveAgent call center. All brands are supported.
Most popular hardware phone brands:
- Cisco
- Gigaset
- Grandstream
- Yealink
- Mitel
Knowledgebase resources:
Learn more details
Use a SIP phone with LiveAgent
Curious to see how easy it can be? Try it today with a free-30 day trial. No credit card required.
Users praised LiveAgent for its affordable pricing, helpful support team, advanced automation, integration capabilities, and email functionality. They preferred it over Zendesk for file attachment and managing emails and chat in the same window. Mobile platform stability and ease of use were also highlighted.
LiveAgent is a versatile helpdesk software that offers integrated customer support through various channels including ticketing, live chat, social media, and voice helpdesk. They also provide tutorials and technical support, SSL security, and awards and certificates for their services. The software is easily accessible and they offer fail-proof tips to improve customer satisfaction to maintain a human connection. Additionally, LiveAgent offers pricing features, integrations, alternatives, and support portals to assist businesses with their customer service needs.
