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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Supported call devices

In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from.

See the possible device options below:

Headset

If you’re used to using just a classic headset with your computer, no problem. It’s fully supported.

Browser

You don’t even need to purchase any special equipment to start using call center. Use your current PC’s built-in microphone.

We recommend using the latest version of your Internet browser.

Mobile apps

LiveAgent offers mobile apps, so you can also provide customer service on the go.

  • iOS
  • Android

Hardware phones

Connect any hardware phone to the LiveAgent call center. All brands are supported.

  • Cisco
  • Gigaset
  • Grandstream
  • Yealink
  • Mitel

Knowledgebase resources:

Learn more details

Use a SIP phone with LiveAgent

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