Supported call devices

LiveAgent is compatible with different types of call devices both physical and virtual. Check the complete list here.

In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from. See the possible device options below:

Headset

If you’re used to using just a classic headset with your computer, no problem. It’s fully supported.

Browser

You don’t even need to purchase any special equipment to start using call center. Use your current PC’s built-in microphone.

We recommend using the latest version of your Internet browser.

Mobile apps

LiveAgent offers mobile apps, so you can also provide customer service on the go.

  • iOS
  • Android

Hardware phones

Connect any hardware phone to the LiveAgent call center. All brands are supported.

Most popular hardware phone brands:

  • Cisco
  • Gigaset
  • Grandstream
  • Yealink
  • Mitel

Knowledgebase resources

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