Supported call devices

In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from. See the possible device options below:

Headset

If you're used to using just a classic headset with your computer, no problem. It's fully supported.

All brands and types of headsets are supported

Browser

You don't even need to purchase any special equipment to start using call center. Use your current PC's built-in microphone.

All browsers are supported

We recommend using the latest version of your Internet browser.

Mobile apps

LiveAgent offers mobile apps, so you can also provide customer service on the go.

• iOS

The app is soon to be released. Contact us for testing a BETA version support@ladesk.com.

• Android

Feel free to download the app here.

Android app

Hardware phones

Connect any hardware phone to the LiveAgent call center. All brands are supported.

Most popular hardware phone brands:

• Cisco
• Gigaset
• Grandstream
• Yealink
• Mitel