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  1. Features
  2. API

API

API (Application Programming Interface) allows different software to communicate and exchange information. LiveAgent offers an API with various actions such as retrieving the list of companies or creating new conversations. LiveAgent can also integrate with hundreds of tools through Zapier. The website provides a customer support glossary and resources like demos, webinars, and templates. LiveAgent is presented as an alternative to TeamSupport and offers collaboration tools and Clockify, a web time tracker and timesheet app.

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API

An API (Application Programming Interface) is a list of commands that one software can send to another. Thanks to API you can reconnect multiple programs, tools, and automate and influence many tasks. Two different software can “communicate” directly via API.

API-LiveAgent

Send information from or into your LiveAgent account from other apps via API.

API

Available LiveAgent API actions:

  • Retrieve the list of companies
  • Delete conversations
  • Create new conversations
  • Register new customers
  • Retrieve the list of departments
  • Remove knowledgebase entries
  • Departments reports
  • and many more…

Integrate LiveAgent with hundreds of tools

Want to connect your favorite tool with LiveAgent? No problem, just use Zapier. Try it today for free. No credit card required.

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Knowledgebase resources

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