An API (Application Programming Interface) is a list of commands that one software can send to another. Thanks to API you can reconnect multiple programs, tools, and automate and influence many tasks. Two different software can “communicate” directly via API.
Send information from or into your LiveAgent account from other apps via API.
Available LiveAgent API actions:
- Retrieve the list of companies
- Delete conversations
- Create new conversations
- Register new customers
- Retrieve the list of departments
- Remove knowledgebase entries
- Departments reports
- and many more…
Integrate LiveAgent with hundreds of tools
Want to connect your favorite tool with LiveAgent? No problem, just use Zapier. Try it today for free. No credit card required.
Knowledgebase resources
The given text discusses various telecommunications and technology service providers, including options for email servers. These providers offer a range of services such as virtual PBXs, live video calls, CRM software, cloud services, call center solutions, and time tracking apps. They also pride themselves on having user-friendly interfaces and excellent customer support. The text promotes LiveAgent, a customer service software, and encourages readers to sign up for a free trial.
Improve ticket organization and agent productivity with LiveAgent's tag system. Enhance customer satisfaction and revenue while gaining insights into ticket types. LiveAgent also offers private notes, effective product update emails, and customizable helpdesk portals. Additionally, LiveAgent provides customer service software solutions and multiple integration options.
LiveAgent is a versatile helpdesk software that offers integrated customer support through various channels including ticketing, live chat, social media, and voice helpdesk. They also provide tutorials and technical support, SSL security, and awards and certificates for their services. The software is easily accessible and they offer fail-proof tips to improve customer satisfaction to maintain a human connection. Additionally, LiveAgent offers pricing features, integrations, alternatives, and support portals to assist businesses with their customer service needs.
