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API

An API (Application Programming Interface) is a list of commands that one software can send to another. Thanks to API you can reconnect multiple programs, tools, and automate and influence many tasks. Two different software can “communicate” directly via API.

API-LiveAgent

Send information from or into your LiveAgent account from other apps via API.

Available LiveAgent API actions:

  • Retrieve the list of companies
  • Delete conversations
  • Create new conversations
  • Register new customers
  • Retrieve the list of departments
  • Remove knowledgebase entries
  • Departments reports
  • and many more…

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Knowledgebase resources

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