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EU General Data Protection Regulation (GDPR) is intended to increase the level of protection around the personal data of EU citizens, and to tighten the rules around how that data can be transferred and stored overseas. Another primary goal of the GDPR is to unify the law across the EU region: previously, each EU country was required to implement local laws to comply with the EU Data Protection Directive, which left uncertainties for providers operating region-wide.

LiveAgent is committed to privacy, security, compliance and transparency. This approach includes supporting our customer’s compliance with EU data protection requirements, including those set out in the General Data Protection Regulation (“GDPR”), which becomes enforceable on May 25, 2018.

Read more about LiveAgent’s GDPR Compliance.

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