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LiveAgent is committed to privacy, security, compliance, and transparency. This approach includes supporting our customer’s compliance with EU data protection requirements, including those set out in the General Data Protection Regulation (“GDPR”), which becomes enforceable on May 25, 2018.
Read more about LiveAgent’s GDPR Compliance.
LiveAgent service desk software is rated highly by reviewers as the number one choice for service desks. It offers a mobile app for Android and iOS, allowing staff to interact with customers through various channels. The software also provides full multilingual support for over 40 languages, allowing staff to communicate with customers in their native language. LiveAgent is designed to simplify workflows and improve customer relationships by providing key tools for managing customer interactions.
LiveAgent offers integrations with various platforms to improve customer service workflow, such as Slack notifications, API, Zapier, email marketing, billing management, eCommerce, CRM, CMS, project management, and collaboration tools. These integrations help in automating work processes, creating a better customer experience, and sharing data. With LiveAgent, customer staff can work from one software with all necessary tools available. Integration costs are included in each subscription without any additional costs.
