If you have decided to start selling your products or services online and decided to create your own web store, LiveAgent plays very well with all things related to eCommerce.
Every good internet shop should provide its customers with support. Customers might inquire about problems with their goods or services, but more importantly about the positives and negatives of a product. This is where you come in and where you can convince them to buy your products.
LiveAgent can help you take your eCommerce website to the next level. Turn website visitors into paying customers, provide them with advice and help them decide about buying your products straight from your dashboard.
Live chat is one of the fastest ways how your customers can reach you straight from your website. Amongst the reasons why LiveAgent is a great solution for your eCommerce website is our powerful and fast live chat widget. It’s the fastest one on the market and it can bring you more paying customers.
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10 Reasons Why You Should Implement a Live Chat
LiveAgent offers a chat button gallery and customer service software with integrations and alternatives. They offer a free trial and access to a support portal, with tutorials available for creating chat buttons. The text also provides key tips for writing professional chat messages and presents LiveAgent as a better alternative to Pure Chat.
Call center alternative for sales and support
LiveAgent is being promoted as the best call center alternative on the market with no setup fee, 24/7 customer service, and a 14-day free trial. Their thorough comparison of popular call center alternatives includes features and customer ratings to help businesses find the right solution. The text also offers a free trial for 7-30 days with no credit card required.
E-ville, an eshop with 4 support agents, uses LiveAgent to handle over 4,000 tickets per month and provide better customer service. The CEO states that LiveAgent allows them to attend to everything from any computer and ensures that customers are served by the same agent. The deployment of LiveAgent has provided E-ville with a better, more personal, and friendly support experience for its clients. The helpdesk software brings all necessary tools together and has contributed to quicker response times and better customer service. LiveAgent also receives positive feedback from E-ville's support staff. The website offers live demos and pricing information for interested parties.