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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Benchmarks and leaderboards

See your personal statistics, like how long have you been online, how many messages you have responded to, and a ton of other useful data. Benchmark yourself to others in your customer support.

Leaderboard
Leaderboard for Answers

See who beats you in what metric and who is the highest ranking Agent logged in today. Reward your Agents based on these statistics, set internal goals, and see who’s performing accordingly.

Display stats for (options):

  • Today
  • Yesterday
  • This week (Mon-Sun)
  • Last week (Mon-Sun)
  • Last 7 days
  • Last 30 days
  • Last 90 days
  • This month
  • Last month
  • This year
  • Last year
  • Anytime

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Leaderboard for (options):

  • Levels
  • Badges
  • Worktime
  • Sales
  • Answers
  • Calls
  • Chat messages
  • Chats
  • Not ranked
  • Rewards
  • Negative reviews

Leaderboard examples

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