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Email marketing is an essential tool for help desk software. It can bring you more customers, offer quick help, and boost your sales too. You can use it to create surveys and collect feedback, offer special deals, send personalized content, or simply to remind them of you and stay in touch with your brand.
LiveAgent offers tools for email communication as well as email marketing and it plays well with other native or external email-based integrations.
LiveAgent is the right tool for email marketing, with features to support it. Take advantage of the reliable ticketing system to keep track of everything that’s happening in your mailbox. Subscribe your customers and keep them interested with powerful email marketing tools, such as our WYSIWYG editor for creating great templates, tags to help you organize your contacts or departments to make your help desk organized and professional.
Integrate payment processors with ease
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Click-to-email links are essential for businesses as they make it easier for customers to contact them hassle-free. They are used across various industries and can save time for employees, especially those involved in outbound sales or proactive support. These links are powered by HTML code and are crucial for improving customer experience.
LiveAgent offers integrations with various platforms to improve customer service workflow, such as Slack notifications, API, Zapier, email marketing, billing management, eCommerce, CRM, CMS, project management, and collaboration tools. These integrations help in automating work processes, creating a better customer experience, and sharing data. With LiveAgent, customer staff can work from one software with all necessary tools available. Integration costs are included in each subscription without any additional costs.
LiveAgent is a great solution for eCommerce websites looking to improve customer support. Its live chat widget is the fastest on the market and can help convert website visitors into paying customers. Even without a CMS, users can take advantage of LiveAgent's powerful knowledge base with a WYSIWYG editor. A free 14-day trial is available, with no credit card required. LiveAgent has received positive reviews and offers various integrations and features to support customer service.
Automating email campaigns can drive engagement, save time, and convert leads into loyal customers. Steps to start automating emails include finding the right platform, segmenting mailing lists, setting enrollment criteria, identifying automation actions, creating relevant assets, testing emails, launching workflows, and monitoring success. Incorporating email automation can take your marketing campaign to the next level. Customer service has evolved with the use of multiple communication channels, and proper tools and employee motivation are key to success. Reminder email templates and marketing email templates can help craft engaging emails with strong CTAs and attention-grabbing headlines.
