Free Trial
Demo Free Trial
Change language
  1. Features
  2. Collaboration tools

Collaboration tools

LiveAgent offers collaboration tools like split tickets, tags, and notes, integrating with apps like Slack for improved workflow. Enjoy free data migration and a 30-day trial to enhance team communication and efficiency.

Categories:
Available in:
Collaboration tools

Become one with your team with Collaboration tools. Collaboration tools come either natively or via our integrations for various applications and software. LiveAgent comes packed with tools such as split tickets, tags, notes, internal tickets and much more. You can always take it a step further and integrate applications like Slack to further increase your workflow. Get creative and find out what you and your team need to do a better job.

Collaboration tools are essential for unified workflow within or between various teams. They will help you take care of communication, ticket solving, and much more. They are especially helpful for teams working at remote locations or different countries but even teams who work together can take a large advantage of them and improve their workflow.

Collaboration tools come with LiveAgent but you can take it a step further with applications of various kind. Integrate Slack with LiveAgent´s customer success software to allow for better communication, take care of your email automation further with ActiveCampaign or even add some simple social media support with Instagram or Facebook. The choice is yours.

Free data migration? Say no more!

LiveAgent offers free data migration from the most popular help desk solutions out there. Ready to make the switch?

Start free 30-day trial Schedule a Demo
Related Articles
Use ticketing filters to find, filter, and organize tickets with ease. Try our filtering features today with a free 30-day trial.

Filters

Use ticketing filters to find, filter, and organize tickets with ease. Try our filtering features today with a free 30-day trial.

Keep track of time spent solving a ticket with time tracking. Time tracking works automatically when an agent is active in a ticket.

Time tracking

Discover how LiveAgent's time tracking feature can enhance productivity and efficiency for your team. Monitor ticket resolution times, optimize workflows, and boost performance with seamless TimeCamp integrations and comprehensive employee monitoring. Start your free trial today and streamline your customer support operations effortlessly!

Customize your sound library and get yourself some custom alerts for new tickets, calls, chat messages, connections and more.

Sounds

Customize your LiveAgent notification sounds effortlessly! Choose from existing options or upload your own to create the perfect alert for every event. Start your free trial today—no credit card required. Experience personalized sound notifications now!

Streamline your customer service with LiveAgent's AI Answer Assistant - the AI feature that helps your support and sales agents.

AI Answer Assistant

Discover LiveAgent's AI Answer Assistant, designed to streamline customer service with smart, AI-generated responses. Enhance your team's productivity, reduce costs, and improve customer satisfaction with quick, personalized replies powered by ChatGPT. Perfect for businesses of all sizes, this feature integrates seamlessly into your existing setup, offering increased scalability and reduced human error. Available in Medium, Large, and Enterprise plans. Try it free today!

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

Decline Accept
Start Free Trial x