Become one with your team with Collaboration tools. Collaboration tools come either natively or via our integrations for various applications and software. LiveAgent comes packed with tools such as split tickets, tags, notes, internal tickets and much more. You can always take it a step further and integrate applications like Slack to further increase your workflow. Get creative and find out what you and your team need to do a better job.
Collaboration tools are essential for unified workflow within or between various teams. They will help you take care of communication, ticket solving, and much more. They are especially helpful for teams working at remote locations or different countries but even teams who work together can take a large advantage of them and improve their workflow.
Collaboration tools come with LiveAgent but you can take it a step further with applications of various kind. Integrate Slack with LiveAgent´s customer success software to allow for better communication, take care of your email automation further with ActiveCampaign or even add some simple social media support with Instagram or Facebook. The choice is yours.
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LiveAgent offers various integrations with VoIP service providers and related resources for managing customer support teams, such as Zapier and ProjectManager.com. Additionally, there are options for project management, time tracking, email campaigns, and billing management available for businesses. The integration of Clockify with LiveAgent is simple and straightforward, and LiveAgent provides a range of support features and resources for businesses. LiveAgent also offers a demo, pricing, features, and support services for businesses to access.
LiveAgent offers a free trial without setup fees or credit card requirements. It is rated as the #1 help desk software for SMB in 2020 and can boost customer satisfaction by improving response times, generating more revenue, and increasing customer loyalty. Features include support portal, data migration, and system status logs. The company has won awards and certificates, and offers a blog, academy, and templates. Sales and support contacts are available via phone, email, and social media. The website uses cookies, and a one-on-one demo can be scheduled.
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LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.
The given text lists various VoIP service providers and related integrations that can be used with LiveAgent to offer seamless communication and customer support. The mentioned services are from different countries and offer various solutions for call centers, business communication, and marketing automation. Some of the integrations include Google Forms, Stripe, Salesforce, and social media platforms like Instagram and Facebook. Additionally, there are options for project management, time tracking, email campaigns, and billing management available for businesses.