Bring static conversations to life with animated GIFs.
We’ve added the powerful GIF search found on Giphy to LiveAgent. Giphy Search enables you to instantly find the exact GIF you’re looking for and insert it into the body of your ticket.
Find a GIF you’re looking for by typing your keyword into the GIF’s search field in the right ticket sidebar.
How to search and insert the GIF into the ticket:
Spice up the conversation with GIFs
Use our GIPHY integration to add animated GIFs into your ticket responses. Try it today. No credit card required.
LiveAgent offers a customer service software with multiple features including a customizable ticketing system, VoIP phone systems, and inbound call center software. It also allows for the easy transfer of ticket lists, knowledge bases, and live chats. The software has received high praise for its ease of use, reliability, and cost-effectiveness with pricing starting at $9/month/agent. LiveAgent offers a 14-day free trial and one-on-one demos to showcase its benefits. Additionally, it provides an option to export tickets in HTML or PDF format for easy printing, sharing, or saving.
Tags in LiveAgent help desk tickets offer a quick overview, improve response times, and enhance customer satisfaction and revenue. They categorize and organize tickets, improving agent productivity and service quality. You can create and modify tags, create automation rules for automatic tagging, and generate tag reports to gain insights into ticket types. Tags bring organization and clarity to the ticketing tool, improving efficiency, response times, customer service, and retention.
LiveAgent is a comprehensive customer support service that offers contact forms, live chat, and integration with social networks. Customers praise its stability on mobile platforms and its affordable pricing. It has proven to be a better alternative to ZenDesk and other help desk systems.