GIFs in tickets

Bring static conversations to life with animated GIFs.

We've added the powerful GIF search found on Giphy.com to LiveAgent. Giphy Search enables you to instantly find the exact GIF you’re looking for and insert it into the body of your ticket.

Find a GIF you’re looking for by typing your keyword into the GIFs' search field in the right ticket sidebar.

Inserting the GIF into the ticket

How a recipient sees the ticket with a GIF:

How to search and insert the GIF into the ticket: