Security

  • Ban IPs

    • Security
    • Ticket
    • Ticket and Chat
    • All-Inclusive

    Specify the visitors’ IP addresses in LiveAgent that you wish to ban so annoying visitors won’t be able to bother your agents anymore.

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  • 2-Step Verification

    • Security
    • Ticket
    • Ticket and Chat
    • All-Inclusive

    With 2-Step Verification (also known as 2 factor authentication), you’ll be able to protect your LiveAgent account with both your password and an additional code from the Google Authenticator mobile app.

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  • HTTPS Encryption

    • Security
    • Ticket
    • Ticket and Chat
    • All-Inclusive

    All LiveAgent hosted accounts run over a secure connection using the HTTPS protocol. Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to.

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  • GDPR

    • Security
    • Ticket
    • Ticket and Chat
    • All-Inclusive

    EU General Data Protection Regulation (GDPR) is intended to increase the level of protection around the personal data of EU citizens, and to tighten the rules around how that data can be transferred and stored overseas. Another primary goal of the GDPR is to unify the law across the EU region: previously, each EU country was required to implement local laws to comply with the EU Data Protection Directive, which left uncertainties for providers operating region-wide.

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