Searching for an alternative to 3CX?

Discover why LiveAgent is the best 3CX alternative on the market.

  • ✓ No setup fee
  • ✓ Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Switch from 3CX phone system to LiveAgent and create a unified communications center for your business. Explore LiveAgent’s ticketing system which can handle more than business phone systems and live chat. Improve your business communications with email ticketing, live chat, call center, knowledge base, Viber, WhatsApp, and social media. Keep reading to find out more or start our free 14-day trial today.

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Unlimited call recordings in LiveAgent's call center software

Contact center management made easy

Simply connect your VoIP phone number and handle multiple simultaneous calls coming from your customers. Take care of online meetings with video calls or create custom IVR trees to route calls into different agents in departments of your company. Have a look at the full list of call features our contact center solution has and see how you can improve the customer experience with LiveAgent. 

3CX vs LiveAgent at a glance

Live Chat✅Yes✅Yes
Call Center✅Yes✅Yes
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes✅Yes
Video Calls✅Yes✅Yes
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes✅Yes
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes✅Yes
Unlimited 24/7 Support✅Yes❌No

Outbound and inbound call center with advanced features

Make your customer care effective with our ticketing system

Improve customer engagement and reach people from any channel. Switch to software with an intuitive interface and a multi-channel ticketing system that handles every necessary customer communication channel. Improve your customer support or sales departments with email ticketing, the fastest live chat, call center, customer portal, Viber, Facebook, Twitter, and Instagram

Reports in Help desk software - LiveAgent

Business phone service is just one of our great tools

LiveAgent streamlines multiple customer service channels into one piece of software
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Get the best user reviews with our fast live chat

Live chat widget on your website can do wonders for your sales and customer support. Proactive chat invitations ensure that your customer engagement will improve, while a real-time typing view can make your agents reply faster and solve issues quickly. Combined with our live chat’s speed, your customer support team can do their job efficiently and with great results.

Live chat with advanced features for the best customer care

We make sure our customers are happy

We do our best to listen to our customers and that’s why our 24/7 customer support is here to help you with any issue. Send us an email, chat with us online or give us a call whenever you need help or want to learn something new about LiveAgent. Have a look at the reviews and see why our customers decided to start using LiveAgent. 

3,000+ Trustpilot | GetApp | G2 crowd reviews

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Peter Komornik

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

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Ready to try it out?

Compare our affordable pricing plans or start your free 14-day trial today. No strings attached and no credit card information is required to do so. Do you want to find out more about LiveAgent first? Have a look at our website or watch the tour video to see everything LiveAgent can do. 

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