Need a Help Scout Alternative?

If you are looking for a powerful Help Scout alternative, LiveAgent is a great choice. Unlimited mailboxes and more than 175 help desk features will ensure you the best experience in providing customer support.

Migrate from Help Scout to LiveAgent in minutes. We offer an assisted Help Scout migration that will import all your data from Zendesk to LiveAgent. It's free and takes only 5 minutes.

4 Reasons why Companies Switch to LiveAgent

Find out how LiveAgent stands out from other alternatives


Improved Satisfaction

LiveAgent helps to increase customer satisfaction & improve conversion rates.

Increased Productivity

Decrease the work time of your agents and solve more customer queries.

More Affordable

Save money! LiveAgent is more cost-effective in comparison with other help desk solutions.

Feature

Rich

With more than 175 help desk features, providing support will be a piece of cake.

Powerful Help Scout Alternative

Help your customers across email, live chat, phone, social media, customer portal and manage all queries in one place. Unlimited mailboxes, automations, rules, chat buttons and more than 175 ticketing features are ready for you in LiveAgent.

We're Multilingual

Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don't let foreign languages create a barrier between you and your customers. We've got you covered.

Fastest Chat Widget

If you’re looking for a Help Scout alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. LiveAgent boasts the fastest chat widget on the market -- it displays in just 2.5 seconds.

A fast chat widget is the way to go if you want to convert a website visitor into a customer effectively. According to an eMarketer report, 35% more people made a purchase online after using live chat. This is because customers can have their questions answered instantly prior to purchasing.

Why LiveAgent?

LiveAgent is the most reviewed and #1 rated help desk software, that's why it's a great alternative to Help Scout.

With our 24/7 customer support and free white glove setup your new help desk will be ready in just a couple of minutes. Start reducing your average customer response time. Start your free 14-day trial and compare LiveAgent with Help Scout. 

LiveAgent vs Help Scout Comparison

Check out and compare our ratings based on customer reviews on G2

Correct as of 12/18/2019

See why our Customers Chose LiveAgent
as their Preferred Help Scout Alternative

“I absolutely love LiveAgent! Being able to combine all of my communication channels into one dashboard is simply just perfect! LiveAgent is a mature product and you get the whole package with LiveAgent. Don’t pass on it!” Tobias

“I have tried all the various help—desk solution. Bar none, LiveAgent is the best and the best in terms of support and responsiveness. In my books, it is truly the best customer service management system available. Full featured, everything you need to offer support to clients/customers. Chat, Video, Phone, Email, Support Port, the works!!!!” Chris

“I have used just about every other chat and support ticket system on the market and Live Agent by far outshines them all. Quality of service, quick response from the support agents and a large list of features that are included in the combined package is part of the the reason they stand out above the crowd.” Nathan

“LiveAgent is a great SaaS helpdesk, quick to deploy, easy to maintain and easy to use. I can’t imagine how we could have managed our customer support without it. LiveAgent provided us with great value as we can use the iOS and Android apps to stay up to date while in the field.” Tutu

“LiveAgent is in a class by itself in terms of value for the features you get. We’ve tried the big guys and $100-200/month for the same tools just is not in our budget. Everything you need is there and easily “reachable”. Live support is quick and efficient.” Erik

“For the spend, this thing is super feature-rich. I’ve been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.” Landon

“One of the Best Tool I have purchase so far in my Internet Business Journey. The best thing about LiveAgent is, I no longer need to check my emails logging into Gmail and Yahoo Mail. Being a Digital marketer, I own many email accounts and I missed many deals so far in my career just because I was too lazy to login to my Email account to check my business mails.” Hari

Feel free to check what other customers are saying about LiveAgent. LiveAgent has collected more than 2800 reviews on various software marketplaces like CapterraTrustpilotGetAppG2Software Advice.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right... LiveAgent!

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