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Looking for a Smartsupp alternative?

Would you like to get more than just a chat tool for your customer support? Try LiveAgent!

LiveAgent is the ultimate omnichannel solution for your help desk. With more than 175 features and over 40 integrations, you can have every essential tool ready to use. Switch today and provide better support with better software. 

4 reasons why companies switch to LiveAgent

Fastest Live Chat 

Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Powerful Smartsupp alternative

Don't settle for a software that doesn't do it all. LiveAgent allows you to connect with your customers via multiple channels. That means email, live chat, social media, call center and knowledge base all within one powerful solution for your business. 

Everything is managed via a ticket system to keep you up to the speed while you're managing separate customers. 

Fastest live chat

For many businesses, live chat is the main tool for connecting with customers. Live chat needs to be fast and reliable, always available on your website. 

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Can you keep up?

Get more for
a great price

Getting more customer support tools for your business doesn't have to be that expensive. In fact it can be a great deal. 

LiveAgent won't suck out your budget dry. We have three great paid plans that are packed with tools, features and integrations to help you provide the best support you possibly can. See our pricing plans to find out more!

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See why companies switch to LiveAgent

“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

Looking for a better helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right... LiveAgent!

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