Looking for a Novocall alternative?
Are you looking for a software that can do more than just phone calls? LiveAgent is the ultimate omnichannel help desk solution to help make your customer support better.
LiveAgent offers you plenty of communication channels, more than 175 features and over 40 integrations to help you provide the best customer support possible.
4 reasons why companies switch to LiveAgent
Fastest Live Chat
Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
Call center support
Besides many other features, LiveAgent also supports call center integration. It's quick and easy to set up!
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk
Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
A powerful Novocall alternative
Bring you customer support to a higher level and provide you customers with the option to connect with you via multiple channels. Email, live chat, social media, call center and knowledge base are all included within one ultimate solution.
Everything is managed via a reliable ticket system, so every single communication you receive is sorted automatically. That way you can focus on the important and save time.
The fastest live chat
Live chat is an essential tool when it comes to providing customer support. It allows your customers to connect with your agents instantly from your website.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Provide support with lightning speed.
Call center support
If you don't want to give up on call center, you don't have to. LiveAgent allows you to set up your call center quickly and easily. You can connect it with your browser, phone or any other equipment of your choice.
There is no need for 3rd party providers, LiveAgent takes care of everything for you.
See why companies switch to LiveAgent
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Ready to switch
Switch to LiveAgent and give your customers more options when it comest to customer support. LiveAgent has three great pricing plans packed with useful tools, features and integrations to speed up your workflow. Have a look and decide which one suits you the best.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.