Looking for a Kayako alternative?

Kayako is a great help desk software with a sleek interface that “connects the dots between your support channels, your customer’s information, and your team.” It is competitively priced, however if you’re looking for a Kayako alternative, consider LiveAgent. LiveAgent boasts a hybrid ticketing system that also connects the dots for your team. Discover our sleek universal inbox with more than 179 help desk features and over 40+ integrations. With LiveAgent you’ll see that with great software comes great customer service. 

Migrate from Kayako to LiveAgent in minutes. We offer an assisted Kayako migration that will import all your data from Kayako to LiveAgent. It’s free and takes only 5 minutes.

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4 Reasons Why Companies Switch to LiveAgent

Find out how LiveAgent stands out from other alternatives

Increased customer satisfaction and loyalty

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

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Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

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More Affordable

Save money! LiveAgent is more cost-effective when compared to other help desk solutions.

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Full of Useful Features

With more than 179 help desk features, providing support will be a piece of cake.

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Powerful Kayako Alternative

Getting the best value for your money is crucial when you’re looking for a great help desk software. Kayako offers three different core packages. LiveAgent offers 4 competitively priced core packages as well as add-on features such as social media integrations. If you’re looking for a fully-featured Kayako alternative, consider LiveAgent. We’ve got a hybrid ticket stream, unified omni-channel inbox, reporting and analysis features, automation, gamification and much more! With LiveAgent, you get more for less. Try LiveAgent today. Try our free 14-day trial today, no credit card required.

Harness the power of the universal inbox

Our universal inbox has over 179 help desk features ready for use. Try out tags, reminders, notes, or any of our 40+ integrations.

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Fastest Chat Widget

If you’re looking for a Kayako alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. When you compare LiveAgent vs Kayako’s chat widget overall performance, you’ll notice that LiveAgent’s chat widget displays in just 2.5 seconds, which is incredibly fast.

A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% of website visitors made an online purchase after using live chat

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We're Multilingual

Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.

Why Settle for Less?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. That’s why it’s a great alternative to Kayako. LiveAgent saves you time and money, so you can focus on what’s important — building meaningful relationships with your customers.

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LiveAgent vs. Kayako Comparison

Check out how we compare to Kayako based on customer reviews on Capterra

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Correct as of 01/22/2020

See why our Customers Chose LiveAgent as their Preferred Kayako Alternative

“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

You Will Be in Good Hands!​

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

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