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Fed up with your help desk software?

Are you looking for a software that does more than just live chat? LiveAgent is the ultimate help desk solutions for your business. Provide your customers with options when it comes to customer support.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

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3 reasons why companies switch to LiveAgent

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

More Affordable

Save money! LiveAgent is more cost-effective when compared to other help desk solutions.

Olark vs LiveAgent at a glance

Feature	LiveAgent	Olark
Ticketing	✅Yes	❌No
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

A powerful Olark alternative

Live chat is a great tool when it comes to providing customer support. However, giving your customers multiple ways to get in touch with you is something that will pay off in the long run.

Give your customer support a way to integrate email, live chat, social media, call center and knowledge base in one great package.

Live chat is an essential tool for providing customer support. It should be fast, reliable and customizable to match with the branding of your business. And it should be lightning fast too!

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Being slow will no longer be an issue with LiveAgent.

Get more for your help desk

Giving your customers and agents more options does not have to ruin your budget. LiveAgent has three great paid plans that are packed with only the best tools, features and integrations to help you ease your workflow.

Get all the tools you need for a great price. See our pricing plans and learn more.

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See why companies switch to LiveAgent

Ready to switch to LiveAgent?

Don’t settle for a software that doesn’t do it all. Make a change for the better. Switch to LiveAgent and get access to all the best tools, features and integrations for your help desk.

Compare us with other alternatives

Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.

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Integrations

Established telecommunications companies like Mixvoip, Telcowise, 3CX, LCRcom, and many others offer a wide range of VoIP and cloud communication solutions for businesses. They provide services such as virtual phone numbers, call center solutions, time tracking applications, CRM software, and integrations with popular platforms like Google, PayPal, and WooCommerce. These companies cater to the communication needs of small to large enterprises, offering quality and reliable telephony services.

Provide support, keep up to date on tickets and do more with LiveAgent app for iOS. You can do it, even when you're away from your help desk.

iOS

LiveAgent is a versatile helpdesk software that offers integrated customer support through various channels including ticketing, live chat, social media, and voice helpdesk. They also provide tutorials and technical support, SSL security, and awards and certificates for their services. The software is easily accessible and they offer fail-proof tips to improve customer satisfaction to maintain a human connection. Additionally, LiveAgent offers pricing features, integrations, alternatives, and support portals to assist businesses with their customer service needs.

Take care of your billing, invoices, payment authorization and much more with billing tools and integrations for LiveAgent.

Billing management

LiveAgent offers a range of customer service software solutions, including self-service and inbound call center software. They also provide tools for complaint management, email management, and help desk support. LiveAgent has multiple integrations and pricing options available, including a free trial. The company places a strong emphasis on customer support, with multiple channels available for contact. They also use cookies to personalize the user experience on their website.

Integrations

LiveAgent offers integrations with various platforms to improve customer service workflow, such as Slack notifications, API, Zapier, email marketing, billing management, eCommerce, CRM, CMS, project management, and collaboration tools. These integrations help in automating work processes, creating a better customer experience, and sharing data. With LiveAgent, customer staff can work from one software with all necessary tools available. Integration costs are included in each subscription without any additional costs.

Migration plugins

LiveAgent is a customer service software with features like VoIP phone systems, self-service software, inbound call center software, complaint management system, client portal software, email management software, and help desk software for startups. The website offers a free trial and support portal with data migration and system status. Sales contacts can be reached by phone or through socials. The company provides templates, webinars, and a glossary in their academy, and promotes their affiliate program and partnerships. Customers can subscribe to their newsletter for updates and discounts. The website uses cookies and offers a one-on-one call to learn how LiveAgent can benefit a business. Contact can be made through a contact form, messenger, or live chat.