Looking for a ZenDesk Talk alternative?
Discover why LiveAgent is the best ZenDesk Talk alternative on the market.
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- ✓ Customer service 24/7
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Fed up with your help desk software?
Not satisfied with ZenDesk Talk? Are you looking for a different solution for your call center?
LiveAgent is the ultimate help desk solution for your business. Provide support via email, live chat, social media, knowledge base and call center for one great price.
3 reasons why companies switch to LiveAgent
Call center support
Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!
Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
Save more with LiveAgent
Zendesk Talk vs LiveAgent at a glance
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Zendesk Talk
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Zendesk Talk offers ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Zendesk Talk offers Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Zendesk Talk offers Call Center.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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Zendesk Talk offers Self-Service.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Zendesk Talk offers a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Zendesk Talk offers a Twitter.
|
| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Zendesk Talk offers an Instagram integration.
|
| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Zendesk Talk offers a Viber integration.
|
| WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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Zendesk Talk offers a WhatsApp integration.
|
| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Zendesk Talk offers knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Zendesk Talk offers customer forum.
|
| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Zendesk Talk offers automation and rules.
|
| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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Zendesk Talk offers API functions.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Zendesk Talk offers IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Zendesk Talk doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited histor.
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Zendesk Talk offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Zendesk Talk offers unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Zendesk Talk offers unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Zendesk Talk offers unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Zendesk Talk offers unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Zendesk Talk offers unlimited 24/7 support.
|
Powerful ZenDesk Talk alternative
If you’re looking for a reliable and cheaper solution to your current software, your search is over.
LiveAgent is one of the most reviewed customer support solutions out there, it’s fairly priced and packed with powerful tools. LiveAgent has over 175 features and more than 40 integrations to help you ease your workflow and allow you to provide better support.
Call center support
Don’t give up on call center. LiveAgent allows you to set it up quickly and without hassle. After setup, you can provide support via browser, phone or any other equipment you choose.
There is no need for 3rd party providers, LiveAgent takes care of everything for you. All you need to do is connect and do your best work.
Get what you need for less
Giving your business what it needs to provide the best customer care doesn’t have to ruin your budget. LiveAgent’s pricing plans are packed with useful tools, features and integrations with a fair price tag.
Don’t overpay for software you can have for cheaper. See our pricing plans and find out more.
See why companies switch to LiveAgent
Looking for a different helpdesk software?
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Have a look at other help desk comparisons
Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.
FAQ
What is the Zendesk Talk alternative?
LiveAgent is an excellent ZenDesk alternative since it is an all-in-one help desk solution. It includes ticketing, call center, live chat, social media integrations, knowledge base, forum, and customer portal. There are 3 pricing options for different-sized companies. Moreover, you can test all of them prior with a 14-day free trial and decide for yourself which one suits your company the best.
What makes LiveAgent the absolute best?
LiveAgent is the best help desk software because it offers an intuitive interface and several indispensable features for successful customer support.
How can you import data to LiveAgent?
LiveAgent offers a free migration plugin that will help you transfer all necessary data into your LiveAgent. For example, you can migrate data such as contact details, admins, user fields, tags, and more. For more information, feel free to contact our customer support for assistance.
Searching for an alternative to HelpSpot?
LiveAgent is presented as the best alternative to HelpSpot because of its ability to manage customer support inquiries across multiple channels. Offering affordable paid plans and a free 14-day trial, LiveAgent claims to provide world-class customer service that doesn't have to be expensive. The software unifies communication channels such as emails, live chat, social media, call center, and customer portals into one place. Signing up for LiveAgent requires no setup fee or credit card, and customer service is available 24/7.
LiveAgent is a fully-featured help-desk software that offers a great alternative to Crisp. It has served over 15,000 businesses and 150M end-users worldwide, boosting their customer service team's productivity and increasing customer satisfaction. LiveAgent provides a 7 or 30-day free trial and requires no credit card to get started.
Looking for a HelpCrunch alternative?
LiveAgent is a great alternative to HelpCrunch for help desk software. It offers more than just live chat, with features such as email, social media, knowledge base, and call equipment integration. With over 175 features and 40 integrations, LiveAgent is an excellent way to communicate with customers. Customers can start a 7-day free trial with a free email or a 30-day trial with a company email. No credit card required.
Looking for a LiveChat alternative?
LiveAgent is a great LiveChat alternative with over 175 features including the fastest chat widget, call center and coverage of channels like Instagram and Viber. The migration process from LiveChat to LiveAgent is easy and free, taking only 5 minutes. Plus, there is no setup fee, customer service is available 24/7, and no credit card is required. Start a 7 or 30 day free trial today by signing up with your email or your company email to get a sub-domain for your LiveAgent account.
Looking for a Customerly alternative?
LiveAgent is presented as the best alternative to Customerly for those looking for a new customer support software. It offers a wide range of features and integrations, including email, live chat, social media, knowledge base, and call center support. The platform is easy to set up and provides an intuitive interface that guides users through the process. With a free trial available, LiveAgent allows users to experience its benefits without any setup fee, credit card requirement, or long-term commitment.
Looking for a Hesk alternative?
LiveAgent is presented as the best alternative to Hesk, offering a ticketing helpdesk software that can handle communication via various channels. The software comes with a wide range of features and integrations to ensure a smooth workflow. A free 14-day trial is available.
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