Looking for a Birdseed alternative?

Discover why LiveAgent is the best Birdseed alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Do you want to improve your customer engagement and provide support? Try LiveAgent today! LiveAgent offers 175+ useful features, live chat, email integration, call center support and much more to provide you with the best tools for your business.

Making a switch is easy! We offer an assisted migration from Birdseed to LiveAgent that will import all of your data. It’s free and it takes only 5 minutes.

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Conversational marketing done right with multi-channel help desk software

LiveAgent streamlines multiple customer service channels into one piece of software

Save more with LiveAgent

Birdseed vs LiveAgent at a glance

FeatureLiveAgentBirdseed
Ticketing✅Yes❌No
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes❌No
Automation and Rules✅Yes❌No
API✅Yes❌No
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes✅Yes
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes❌No

3 reasons why companies switch to LiveAgent

Fastest live chat

Our Live Chat widget is the fastest on the market, with chat displayed speeds at less than 2.5 seconds. Provide the customer support at the speed of light

Rich on features

LiveAget is packed with over 175 + advanced features to make your work flow easier, more enjoyable and more efficient. Focus on the most important tasks. 

Improved satisfaction

LiveAgent increases customer satisfaction and improves conversion rates. Customers appreciate quick and on point customer care. Start focusing on it with LiveAgent.

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Powerful Birdseed alternative

LiveAgent offers you several ways to connect with your customers in one software. This includes email, live chat, call center, social media support (Facebook, Instagram and Twitter) and knowledge base. Furthermore you are able to have unlimited agents to handle customers and more than 175 useful features to increase your workflow.

Accessing so many options and features does not have to cost you heaps of money. LiveAgent offers you three paid plans which will not ruin your company budget.

The fastest live chat widget

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at only 2.5 seconds. You can see the results and comparison here.

Live chat allows your customers to reach you instantly from your website. If you want to turn a visitor into a paying customer, live chat is a must have feature for your website.

The fastest live chat on the market
Do more customer support for less money

Do more for less

Getting all of the incredible tools, features and integrations does not have to ruin your budget. LiveAgent offers affordable paid plans for any business that offer various combinations of tools and features for your customer service.

More expensive does not always mean better when you have the right software ready to help you out. Have a look at our plans and decide for yourself.

Ready to make a change?

Why not switch to LiveAgent today? You can get a 30 days trial packed with everything we offer to see why LiveAgent is so great.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

Ready to switch to LiveAgent
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