Teamwork Desk is a great piece of software that’s fully capable of everything your customer service team needs. However, not every solution is the right fit for every business and sometimes you just might want to try something different.
Keep on reading to find out more about LiveAgent, or start your free 14-day trial today and provide multi-channel support with the right customer communication software.
Ticket management in LiveAgent is easy thanks to our multi-channel communication that sorts out all tickets coming from various communication channels.
Emails are just the beginning, take advantage of the real-time chat, answer phone calls, and write great articles for your knowledge base to create a useful customer portal. Social media integrations are a part of the deal, LiveAgent has built-in Facebook, Twitter, Instagram, and even Viber features to save you time.
Equip your customer support team with one of the most popular and fastest communication channels. Handle customer requests faster thanks to the fastest live chat widget, with displayed speeds at only 2.5 seconds.
Every customer service software needs the right help desk features to help you build better customer relationships. Besides the omnichannel toolset, LiveAgent supports every tool and channel with a wide range of advanced features to help you deal with every customer issue efficiently.
LiveAgent also offers powerful integrations with over 140 popular apps to let you create custom workflows. Everything is packed into one user friendly solution.
We understand that the creating customer happiness is impossible without providing excellent customer service. Customer requests should be handled efficiently and quickly.
Customer satisfaction is one of our main priorities and we do our best to keep our customers happy. That’s why we provide a professional service for all of our customers. You can contact us whenever you need help. We’re available for you 24/7.
It’s a pleasure to have a great portal that improves our customer service.
LiveAgent empowers our agents to provide better, faster, and more accurate support.
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
We have been using LiveAgent since August and we are really satisfied with it.
Since we are using LiveAgent our response time increased by 60%.
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
I have to say, I have never experienced such a professional customer approach.
The Workplace Depot
We find LiveAgent to be the best live chat solution by far.
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
With LiveAgent we’re able to give our customers support wherever they are.
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
All British Casino
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
We like it because it is easy to use and offers great functionality, such as useful reporting features.
We love LiveAgent - it makes supporting our customers easy.
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
We’ve been using LiveAgent since 2013. We can't imagine working without it.
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Antalya Consulting Language Center
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
The support team always responded promptly with quick to implement solutions.
It helps us categorize the nature of the tickets and statistically track what our clients need most.
We see LiveAgent as a great tool for communicating with customers.
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
Try out LiveAgent’s ticket management capabilities and get to experience our toolset with advanced features and integrations for free.
Have a look at our affordable pricing plans or start your free 14-day trial today. No strings attached and no credit card information required. Click the button below and start your trial right away.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
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