Searching for an alternative to HelpSpot?

Discover why LiveAgent is the best HelpSpot alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Go beyond customer expectations and provide the best customer service via all popular communication channels. LiveAgent unifies emails, live chat, social media, call center and customer portal into one convenient place where you can take care of customer conversations. 

Providing world-class customer service doesn’t have to be expensive. LiveAgent offers affordable paid plans suitable for most businesses. Keep reading to find out more or get the LiveAgent experience with our free 30-day trial today.

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HelpSpot vs LiveAgent at a glance

FeatureLiveAgentHelp Scout
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes✅Yes
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes✅Yes
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes❌No
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes✅Yes
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes❌No
Create a ticket in Help desk software - LiveAgent

Universal inbox that handles every channel

Powerful customer service software should help you provide customer care from any channel your customers use. That’s why LiveAgent covers every important channel including email ticketing – perfect Outlook or Gmail alternative, live chat, call center with Viber, customer portal and social mediaFacebook, Twitter, WhatsApp and Instagram

Manage all customer support queries from one place

LiveAgent streamlines multiple customer service channels into one piece of software

Get the fastest live chat widget 

Chat conversations are a fast and easy way to let your customers reach you from your website. Solve issues quicker with the fastest widget on the market, with chat displayed speeds at 2.5 seconds.

It’s also backed up by a variety of advanced features, such as real-time typing view, proactive chat invitations, and custom chat buttons. Give it a try and see why our customers love it.

Chat window docking feature in Live chat software - LiveAgent

The right tool for providing customer satisfaction

Create a filter in Customer service software - LiveAgent

Set your own workflow rules with our features

Advanced automation features and filtering are a part of our configurable customer service solution. This is one of the many reasons why we are the best on the market and such a good HelpSpot, Smartsupp, or Intercom alternative. Every tool is backed up by a set of features that make your workflows easier and provide you with some breathing room whenever you need it. 

Take a look at the full list of LiveAgent features and find out more about our reliable and affordable help desk software. 

Pioneering software

Did you know?

Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. As of 2022, LiveAgent is the best-rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide. It allows you to always stay in touch with your audience thanks to the best social customer service software.

30%

Generate more revenue

Create memorable customer experiences that boost revenue.

97%

Improve satisfaction

Delight your customers with lightning-fast responses.

16×

Boost customer value

Make more sales by keeping your customers loyal to your brand.

Let us show you great customer care

We keep LiveAgent users happy and address any questions or inquiries as soon as we can. This is all possible thanks to our 24/7 customer support. Send us a message or contact us via phone anytime you need us to help you out. Read testimonials and find out why our customers switched to LiveAgent from other help desk solutions. 

Chat invitation gallery in Live chat software - LiveAgent
Peter Komornik

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

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LiveAgent Product Tour | Live Agent02:25Youtube video: LiveAgent Product Tour
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Are you ready to try it out?

Check out our affordable pricing plans that are suitable for businesses of most sizes. Watch our tour video to get the full experience of LiveAgent or start our free 14-day trial and start providing great customer service today! No credit card info required and no strings attached. 

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LiveAgent is a powerful tool for customer communication. It speeds up communication, provides chat options, and is trusted by companies like Huawei and BMW. Try it for free now!

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Alternatives

The pricing for LiveChat ranges from $9 to $65 per agent per month. Intercom and Zendesk do not offer certain features mentioned.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

If you're looking for a powerful Kayako alternative, consider LiveAgent. It has the fastest chat widget on the market, and has 179+useful help-desk features

Looking for a Kayako alternative?

Convert website visitors into customers with a fast chat widget. LiveAgent is multilingual, making it easy to overcome language barriers. Start a free trial now.

Looking for ConnectWise alternative? Discover LiveAgent's great ticketing system backed up by amazing features and integrations.

Looking for a ConnectWise alternative?

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The best live chat alternatives contain a specific set of features that will set you up for success. Find out what they are today!

Discover the best live chat alternative

LiveAgent is highly recommended as a superior alternative to Kayako, providing added value and quick, effective support solutions for businesses.

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