Moving from CallPage to LiveAgent?
LiveAgent is a highly rated help desk software that offers various features and integrations. It provides a free trial and is recommended by companies like Huawei and BMW.
Need to improve your marketing reputation?
LiveAgent improves marketing by providing a complete overview of services and communication channels, reducing lost tickets, and improving productivity levels with automation rules and a built-in CRM. It also offers a hybrid ticket stream to track customer interactions across different channels. The platform integrates with social media channels like Facebook, Twitter, Instagram, and Viber.
Need to improve your customer service?
Customer service is crucial for businesses. Agents must be knowledgeable and understanding, making customers feel valued. Metrics like CSAT and NPS help measure satisfaction and identify areas for improvement. Aim for a CSAT score of 80% or higher.
Feature-rich free help desk software.
LiveAgent is a highly recommended system for customer support. It offers contact forms, live chat, databases, and integration with social networks. The service works well on mobile platforms and has great functionality. Many users have switched from ZenDesk and other platforms to LiveAgent because of its affordability, features, and excellent support team.
Looking for a free customer management software?
Create your own knowledge base for free to provide customers with useful articles. LiveAgent's customer services software offers affordable plans.
Leverage FAQ software to optimize your customer self-service experience
Differentiate content for customers and agents in your knowledge base. Set up multiple knowledge bases and FAQs for different audiences. Enable a search widget with smart suggestions for easy information access.
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