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Looking for a LiveHelpNow alternative?

Are you looking for a simpler and more efficient solution for your help desk? LiveAgent has got your back. Provide support via all important communication channels with a reliable software solution. We got it all - email, live chat, social media, call center support and knowledge base.

Read on and find out why you should pick LiveAgent as your go to help desk solution.


4 reasons why companies switch to LiveAgent

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Increased Productivity 

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

More Affordable

Save money! LiveAgent is more cost-effective when compared to other help desk solutions.

Rich on features

With more than 175 help desk features, providing support will be a piece of cake.

A powerful LiveHelpNow alternative

Push your customer support to the next level. LiveAgent offers you the best tools and features to help you provide great customer support. A reliable ticketing system sorts all of your communication, whether it's email, live chat or even social media like Instagram and Facebook. 

LiveAgent has more than 175 features and over 40 integrations to help you ease your workflow. 

The fastest live chat

Live chat widget is one of the best ways to let your customers connect with you. It's all about instant communication and therefore it should be as fast as possible.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Provide support with lightning speed.

Get more for less

Great customer support doesn't have to ruin your budget. LiveAgent has three great paid plans that provide you with the best tools and features for providing customer support. Pick the one that suits you the best. 

In case you want something extra, you can always buy separate features. See our pricing plans and learn more.

Learn more

See why companies switch to LiveAgent


“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

Ready to make
a switch?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right... LiveAgent!

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