Looking for a Drift alternative?
Are you looking for a better way to communicate with your customers, convince them to buy your product and provide them with support?
LiveAgent is the right answer for your company. Provide support via email, lightning speed live chat, social media, call center or knowledge base. LiveAgent has more than 175 features, over 40 integrations and an interface to help you increase your workflow. Read on, to find out more!
4 reasons why companies switch to LiveAgent
Fastest Live Chat
Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
A powerful Drift alternative
Give your customer support a better solution and provide your customers with the best option when it comes to communication between you and them.
Furthermore, you get everything you need in one package. No need to pay for separate tools. With our plans, you get to pick exactly those you need and use them to their full potential.
The fastest live chat widget
Live chat is an essential tool when it comes to providing customer support. Since it's about instant communication, speed should be a top priority.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You cannot get anything faster than that. Don't keep your page viewers waiting and turn them into paying customers.
Everything for one price
There is no need to buy email, live chat or any other features separately. You can get everything in one package with a great price tag. Choose one of LiveAgent's three paid plans that are packed with tools, features and integrations to make your workflow easier.
In case you really want to, you can buy separate features to add something extra to your plan and provide better support.
See why companies choose LiveAgent as their preffered alternative
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Ready to switch?
Provide your employees with the ultimate solution for providing support.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.