Videos - Liveagent Product Tour
LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.
One help desk solution for different industries
LiveAgent is a versatile help desk solution that can be used in various industries. It offers benefits such as no setup fee and 24/7 customer service. With LiveAgent, businesses can improve their customer experience, cut down response times, and decrease ticket volume. It is adaptable to the needs of different industries, with use cases and testimonials available. A free trial is available for 7 or 30 days, and no credit card is required.
LiveAgent is a highly rated help desk software for SMB in 2023 with over 130 features and 200+ integrations. It offers a free 14-day trial and provides multiple support options. Clockify, a web time tracker and timesheet app, can be seamlessly integrated with the LiveAgent system. Additionally, ProjectManager.com offers integration for managing agents, departments, and creating new tasks/projects/timesheets. LiveAgent is also positioned as the best alternative to Olark for those looking for more than just live chat. Contact and support information is available, and LiveAgent can improve customer relationships and communication without draining your budget.
Live chat is a key feature for businesses to enhance customer support and experience. It provides real-time communication with trained employees through quick and efficient options such as emoticons, video sharing, and voice messages. LiveAgent offers 15 customizable features and a free online chat system for customers to enjoy improved satisfaction, faster resolution times, and decreased ticket volumes. Effective live customer service also requires substantive value and communication channels such as live chat and live video chat.
LiveAgent is a customer service software that offers various features such as automatic chat distribution, chat history, proactive invitations, and online visitor information. It is accessible from anywhere in the cloud with SSL safety and offers a free 14-day trial. LiveAgent also offers over 15 advanced live chat features and is supported by a responsive customer support team. Customers can try LiveAgent for free before committing to a purchase.
LiveAgent is a customer support tool with live chat, ticketing, and help desk capabilities. It was created in 2004 by Viktor and Andrej, who realized the need for efficient communication with customers. Today, LiveAgent serves over 150 million users and over 40,000 businesses worldwide. The company is dedicated to creating affordable, functional, and helpful software, with a vision to put customer support at the heart of every business. The website also offers sales contacts and a free trial.
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