Looking for a Vision alternative?
Would you like to switch to a better help desk software?
LiveAgent offers you more options when it comes to providing customer support. It's the ultimate solution for your business. With coverage of the most important communication channels, more than 175 features and over 40 integrations, you too can take your support to the next level.
4 reasons why companies switch to LiveAgent
LiveAgent increases customer satisfaction & improves conversion rates.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Fastest Live Chat
Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
A powerful Vision alternative
Switch to a help desk software that gives you more and take your customer support to the next level.
LiveAgent supports all relevant communication channels like e-mail, live chat, call center, knowledgebase and even social media like Instagram, Twitter and Facebook. Viber integration is on its way. With all of that comes a great ticketing system that managed all of your communication and organizes it for you. You don't have to worry about messy communication.
We live in a world of online socializing, so it's important to provide support not just via traditional channels but also social media.
LiveAgent is one of few help desk solutions that cover not just Facebook and Twitter but also Instagram communications. Viber integration is on its way. LiveAgent covers a large number of channels, so you can provide better support to your customers.
Fastest live chat
Live chat is an essential and a very useful tool for customer support agents. It allows your customers to contact you straight from your website and chat instantly. That's why it needs to be fast.
LiveAgent is proud to have the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds.
See why companies switch to LiveAgent
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Ready to get more for less?
Providing your business with a great support software doesn't have to be that expensive. LiveAgent offers you three awesome paid plans that are packed with tools, features and integrations to give you everything you need to provide the best support.
See our plans and find out more. We promise they won't ruin your budget.