Are you looking for a powerful alternative to Qonvo that gives you more options for communicating with your customers? LiveAgent is the right choice for your business.
Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk
Try the best customer support alternative for free! No credit card required.
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Qonvo doesn't offer ticketing.
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
Qonvo doesn't offer Live Chat.
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Qonvo doesn't offer Call Center.
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal.
Qonvo doesn't offer Self-Service portal.
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Qonvo doesn't offer a Facebook integration.
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Qonvo doesn't offer a Twitter integration.
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Qonvo doesn't offer an Instagram integration.
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Qonvo doesn't offer a Viber integration.
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
LiveAgent offers a WhatsApp integration.
Qonvo doesn't offer a WhatsApp integration.
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Qonvo doesn't offer knowledge base.
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Qonvo doesn't offer customer forum.
|Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Qonvo offers automation and rules.
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
Qonvo offers API functions.
|Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Qonvo doesn't offer IVR features.
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Qonvo doesn't offer video calls.
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Qonvo offers unlimited history.
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Qonvo doesn't offer unlimited websites.
|Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Qonvo doesn't offer unlimited chat buttons.
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
Qonvo doesn't offer unlimited tickets/mails.
|Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Qonvo doesn't offer unlimited call recording.
|Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Qonvo offers unlimited 24/7 support.
LiveAgent gives you everything so you can provide better support and focus on the important.
Provide support with powerful tools at your disposal. That means email, live chat, social media (Facebook, Instagram and Twitter), call center and knowledge base. Everything is managed via a reliable ticket system, so you don’t have to worry about messy communication.
Live chat is an essential and one of the most useful tools for communicating with your customers. It’s all about instant communication and therefore it has to be fast.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. With that, you can truly provide quick support.
Don’t pay for software that doesn’t do it all. Switch to a software that offers you a variety of tools for a great price.
LiveAgent has three great paid plans that are packed with tools, features and integrations made to ease your workflow. All you have to do is choose the one that suits you the most. See our paid plans and find out more.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.
Chatbots are versatile tools that can assist with various tasks, from e-commerce to healthcare and entertainment. They provide personalized customer service without human interference, making them essential for any successful business.
Implementing LiveAgent's chat apps enables businesses to improve customer engagement and satisfaction through real-time communication. Customize the chat button to fit your website and provide personalized support. Try all communication channels available with LiveAgent. Chat Calls Video calls Contact forms Forum Feedbacks Twitter Gmail Facebook.
LiveAgent is a help desk software that integrates various communication channels to enhance customer engagement. It offers features like live chat support and email management for convenience and efficiency. The software also allows customization of chat buttons and provides real-time chat functions to improve customer experience.
LiveAgent offers advanced chat tools and personalized support for businesses to improve customer engagement and satisfaction through real-time communication. It is considered a cost-effective solution for businesses looking to provide quick and efficient support.
LiveAgent is a highly rated help desk software that offers various features and integrations. It provides a free trial and is recommended by companies like Huawei and BMW.
Integrating LiveAgent software with advanced chat tools onto websites helps improve customer service, satisfaction, and increase sales.
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