Looking for a Lucep alternative?
Are you looking for a software that can provide you not only with call center but also more options for communicating with your customers?
Try LiveAgent. LiveAgent is the ultimate customer support solution for your business. Take your help desk to the next level with email, live chat, social media, call center and knowledge base all within one software.
4 reasons why companies switch to LiveAgent
Call center support
Besides many other features, LiveAgent also supports call center integration. It's quick and easy to set up!
Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Powerful Lucep alternative
It's important to allow your customers to connect with you via multiple channels. Cover every important communication channel with one software. With LiveAgent you can choose from email, live chat, social media, call center and knowledge base.
Furthemore LiveAgent has more than 175 features and over 40 integrations to ease your workflow.
Call center support
Don't give up on calls! LiveAgent allows you to support your own call center quickly and easily. The setup takes just a few minutes and you can connect via browser, phone or any other equipment of your choice.
There is no need for 3rd party providers, LiveAgent will take care of everything for you.
Get more, pay less
All of the great tools and features come with a great price tag. LiveAgent offers three paid plans that are packed with everything you need and won't ruin your budget.
All you have to do is pick the one that suits you the most. See our plans and learn more.
See why companies switch to LiveAgent
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Looking for a better helpdesk software?
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.