Looking for a LeadDesk alternative?

Discover why LiveAgent is the best LeadDesk alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Are you searching for a different solution for your help desk? LiveAgent is a great piece of software that is packed with tools and features to help you provide better customer support.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

  • SourceForge Spring leader 2024
  • Most popular software Q2 2024
  • GetApp Category Leader 2024 badge
  • SoftwareAdvice Front Runner 2024 badge

Save more with LiveAgent

3 reasons why companies switch to LiveAgent

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

LeadDesk vs LiveAgent at a glance

FeatureLiveAgentLeadDesk
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes✅Yes
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes❌No
Customer Forum✅Yes❌No
Automation and Rules✅Yes❌No
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes✅Yes
Video Calls✅Yes❌No
Unlimited History✅Yes❌No
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes✅Yes
Unlimited 24/7 Support✅Yes✅Yes
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Powerful LeadDesk alternative

Give your customers more than just phone support. With LiveAgent, you can provide support via email, live chat, knowledge base, call center or social media like Instagram or Twitter.

Give your customers options and convenience when it comes to communication. 

The fastest live chat

Live chat is an essential tool when it comes to providing customer support. Turn your website visitors into paying customers easily via a live chat widget on your website.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Answer with lightning speed and don’t keep your customers waiting.

Watch the website loading time
Book demo with LiveAgent -illustration

Call center support

Switching to LiveAgent doesn’t mean you have to give up on providing support via phone. Call center is easy to set up, it literally takes minutes. You can make calls via browser, phone or any other equipment of your choice.

LiveAgent takes care of everything for you, so there is no need for 3rd party providers. 

See why companies switch to LiveAgent

  • Roman Bosch
    It’s a pleasure to have a great portal that improves our customer service.
    Roman Bosch Partly
  • Christine Preusler
    LiveAgent empowers our agents to provide better, faster, and more accurate support.
    Christine Preusler HostingAdvice
  • Karl Dieterich
    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
    Karl Dieterich Covomo
  • Hendrik Henze
    We have been using LiveAgent since August and we are really satisfied with it.
    Hendrik Henze HEWO Internetmarketing
  • Razvan Sava
    Since we are using LiveAgent our response time improved by 60%.
    Razvan Sava Webmaster Deals
  • Taras Baca
    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
    Taras Baca XperienceHR
  • Andrej Ftomin
    I have to say, I have never experienced such a professional customer approach.
    Andrej Ftomin TAZAR Group
  • Matt Janaway
    We find LiveAgent to be the best live chat solution by far.
    Matt Janaway The Workplace Depot
  • Viviane Carter
    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
    Viviane Carter CSI Products
  • Christian Lange
    With LiveAgent we’re able to give our customers support wherever they are.
    Christian Lange Lucky-Bike
  • Jens Malmqvist
    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
    Jens Malmqvist Projure
  • Catana Alexandru
    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
    Catana Alexandru Websignal
  • Jan Wienk
    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
    Jan Wienk All British Casino
  • Allan Bjerkan
    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
    Allan Bjerkan Norske Automaten
  • Sissy Böttcher
    We like it because it is easy to use and offers great functionality, such as useful reporting features.
    Sissy Böttcher Study Portals
  • Peter Koning
    We love LiveAgent - it makes supporting our customers easy.
    Peter Koning TypoAssassin
  • Aranzazu F
    We like to offer our customers the best support experience. That’s why we chose LiveAgent.
    Aranzazu F Factorchic
  • Rick Nuske
    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
    Rick Nuske MyFutureBusiness
  • Vojtech Kelecsenyi
    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
    Vojtech Kelecsenyi 123-Nakup
  • Rafael Kobalyan
    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
    Rafael Kobalyan Betconstruct
  • Martin Drugaj
    We’ve been using LiveAgent since 2013. We can't imagine working without it.
    Martin Drugaj Atomer
  • Ivan Golubović
    It's a cost-effective solution that can help you with a large amount of support requests via different channels.
    Ivan Golubović AVMarket
  • Rustem Gimaev
    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
    Rustem Gimaev Antalya Consulting Language Center
  • Randy Bryan
    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
    Randy Bryan tekRESCUE
  • Timothy G. Keys
    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
    Timothy G. Keys Marietta Corporation
  • Mihaela Teodorescu
    The support team always responded promptly with quick to implement solutions.
    Mihaela Teodorescu eFortuna
  • Hilda Andrejkovičová
    It helps us categorize the nature of the tickets and statistically track what our clients need most.
    Hilda Andrejkovičová TrustPay
  • Alexandra Danišová
    We see LiveAgent as a great tool for communicating with customers.
    Alexandra Danišová Nay
  • Samuel Smahel
    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
    Samuel Smahel m:zone
  • David Chandler
    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
    David Chandler Volterman
Savings illustration

Get more for less

You don’t have to pay more to get more. LiveAgent offers you three paid plans that are packed with the best tools and features for providing customer support

In case you want to, you can always buy separate features to add something extra to your plan without overpaying. Click below to learn more.

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WhatsApp integrations, knowledge base, customer forum, automation, API, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, 24/7 support. LiveAgent gives access to all these features while Crisp has limited offerings.

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Call center alternative for sales and support

LiveAgent is a powerful tool for customer communication. It speeds up communication, provides chat options, and is trusted by companies like Huawei and BMW. Try it for free now!

Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!

Alternatives

The pricing for LiveChat ranges from $9 to $65 per agent per month. Intercom and Zendesk do not offer certain features mentioned.

LiveAgent is a help desk solution that allows you to take your customer service further. Email, live chat, social media (Facebook, Instagram and more).

Looking for a Front alternative?

Increase sales with LiveAgent, a CallPage alternative. Affordable pricing, automation, and excellent support. Try it today for a better marketing experience.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

Your search for a OneDesk alternative is over. Switch to LiveAgent and get a multi-channel ticketing system that also supports social media.

Searching for a OneDesk alternative?

LiveAgent is highly recommended as a superior alternative to Kayako, offering prompt support and improved customer service.

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