Videos - Liveagent Product Tour
LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.
Videos - Liveagent Quick Help Desk Software Overview
LiveAgent is a customer service software that allows businesses to integrate different channels of customer communication into a dashboard, providing convenience and security. The software uses machine learning applications to improve the customer experience and has received numerous awards in Q1 of 2021. LiveAgent offers a range of features such as VoIP phone systems, inbound call center software, and email management software. The company provides a free trial and various integrations, as well as support and resources through webinars and a blog. LiveAgent has released updates to fix bugs and improve user experience, including disappearing attachments and long loading times.
Free live chat software for your website
Live chat software is becoming increasingly popular among businesses as it allows for direct communication with customers in real-time. Free live chat tools are available, which can be integrated into a website and offer benefits such as personalized customer experiences and better brand interactions. Using live chat can strengthen the link between a site and its visitors because it allows companies to capture and strengthen a customer's interest in the offered products or services. Advantages of live chat include following future trends, faster responses, availability 24/7, personalization, and a streamlined sales process.
Feature-rich free help desk software.
LiveAgent offers feature-rich help desk software with ticketing, knowledge base, call center, and live chat capabilities. They provide a free plan with unlimited agents, emails, live chats, calls, and contact forms, as well as a universal inbox for organizing communication from multiple support channels. There are no setup fees, and customer service is available 24/7. Additionally, LiveAgent's IT help desk software offers an account that is free forever, and users can create a subdomain to fit their company or team name.
Videos - Liveagent Live Chat Demo
This video introduces LiveAgent's live chat button and its features, including pre-chat forms, real-time notifications, canned messages, and order checking. It also highlights the review system and agent rewards available. The article mentions LiveChat's features, and provides useful information about live chat agents and customer service software. Overall, businesses of all sizes can benefit from these solutions to improve their customer service. LiveAgent offers a free trial for handling customer inquiries from one interface.
Learn all about LiveAgent with webinars
LiveAgent offers webinars to help businesses improve their customer service using their multi-channel help desk solution, which includes ticketing software, live chat, and a built-in call center. Participants can learn about the features and settings of the LiveAgent dashboard, help desk ticketing, direct customer contact with live chat and proactive chat invitations, and multi-language or multi-brand knowledge bases. LiveAgent also offers a 14-day free trial with no setup fee, 24/7 customer service, no credit card required, and the ability to cancel any time.
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