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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Help desk software comparison
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Looking for a CallHub alternative?

Do you need a dedicated call center for a steady price? LiveAgent offers you a chance to setup your virtual call center and provide support to your customers simply and effectively.

Try LiveAgent today for free to see all the great tools and features available for one price.

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Don't limit yourself to calls only.
Go multi-channel. With LiveAgent.

LiveAgent streamlines multiple customer service channels into one piece of software

CallHub vs LiveAgent at a glance

Features Liveagent CallHub
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
CallHub doesn't offer ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
CallHub doesn't offer Live Chat.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center in All-inclusive plan for $39/agent/month.
CallHub offers Call Center in plan for $199/acc/month.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service.
CallHub doesn't offer Self-Service.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
CallHub doesn't offer a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
CallHub doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
CallHub doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
CallHub doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
CallHub doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
CallHub doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
CallHub doesn't offer automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
CallHub offers API functions in plan for $199/acc/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features in All-inclusive plan for $39/agent/month.
CallHub offers IVR features in plan for $199/acc/month.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
CallHub doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
CallHub doesn't offer unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
CallHub doesn't offer unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
CallHub doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
CallHub doesn't offer unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
CallHub doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
CallHub doesn't offer unlimited 24/7 support.
Person deciding between two solutions

Powerfull CallHub alternative

If you want to focus not just on calls but also provide something more for your customers, LiveAgent is the right choice. Connect everything you need to ease your workflow – email accounts, the fastest live chat, call center, social media support and knowledge base.

All of this is for a reasonable price. LiveAgent offers you three affordable pricing plans which will not ruin your budget. You get to pay on a monthly basis and respond as much as you like, for one price.

Call center support

Provide your customers with phone support. Our setup is easy and takes just a few minutes. When you are done, you are ready to provide support via browser, phone or any other equipment you are used to.

There is no need to use 3rd party provides, LiveAgent takes care of everything for you.

Voice and video calls supported

3 reasons why companies switch to LiveAgent

Phone icon

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

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Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Money Bag

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Do more customer support for less money

Get everything for a steady price

Give your agents everything they need to provide the best customer support for one price. Once you pay for a plan, there are no extra charges and you don’t have to worry about draining your budget.

LiveAgent offers you three paid plans packed with features to suit any business. In case you want something extra, you can buy separate features and use them as much as you want for one price.

Ready to make a change?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

Ready to switch to LiveAgent

See why companies made a switch to LiveAgent

  • erik quote

    “It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

  • john quote

    I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

  • ross quote

    “We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

  • mark quote

    “We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

  • john quote

    “I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

  • bianca quote

    “We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

  • erik quote

    “Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

  • anthony quote

    “I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

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FAQ

What is a CallHub alternative?

LiveAgent is a ticketing system with call center capabilities. You can use it to provide support for your customers across various channels. Email, live chat, customer portal, call center or social media, LiveAgent can handle all requests.

Why should you switch to LiveAgent from CallHub?

You should switch to LiveAgent if you want to provide customer support across multiple channels. LiveAgent's ticketing system also handles call centers so you won't lose your customer call capabilities with our software

Does LiveAgent provide call center services?

Yes, LiveAgent lets you set up your call center either with softphones or hardware phones. It supports a large list of VoIP providers, so you can pick the one you prefer and start providing customer support over phone.

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