Looking for the right SysAid alternative?

Discover why LiveAgent is the best SysAid alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
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Help desk software comparison
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Fed up with your help desk software?

LiveAgent provides an intuitive interface full of useful tools to help you solve customer issues faster. Switch to our customer service desk and improve your ticket management with our multichannel ticketing system that unifies all of your communication.

Take advantage of automations and integrations to improve your workflows. Find out more about LiveAgent or start the free 30-day trial today to get the LiveAgent experience.

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SysAid vs LiveAgent at a glance

Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes✅Yes
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
Reports in Help desk software - LiveAgent

Improve your customer service management

LiveAgent offers the support for a variety of communication channels backed by additional features. You can use them to reach more customers and solve their issues much faster. Take advantage of email ticketing, live chat, call center, customer portal, or social mediaFacebook, Twitter, and Instagram. Be present everywhere thanks to one unified platform and provide the best customer service possible.

An effective solution made for agent productivity

LiveAgent streamlines multiple customer service channels into one piece of software

The fastest live chat on the market

Take your customer service desk to the next level with the fastest live chat widget available. With chat displayed speeds at 2.5 seconds, you can solve issues quicker and in turn get better customer and user reviews. The user-friendly interface makes it easy for anybody to contact you and additional features give you complete visibility of online visitors.

Chat window feature in Live chat software - LiveAgent

Provide the best user experience with live chat

Agent reports in Help desk software - LiveAgent

Advanced workflows and network monitoring

Customer service management gets easier when you’re backed up by analytics, monitoring, smooth workflows, and integrations. LiveAgent lets you improve your workflow, create automations, monitor your success, and integrate apps you use daily to unify them under one roof. Have a look at our features and integrations pages to find out more. 

Pioneering software

Did you know?

Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. As of 2023, LiveAgent is the best rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.


Generate more revenue

Create memorable customer experiences that boost revenue.


Improve satisfaction

Delight your customers with lightning-fast responses.


Boost customer value

Make more sales by keeping your customers loyal to your brand.

Save more with LiveAgent

Become a happy customer

You can ask us about anything anytime thanks to our 24/7 customer support. We’re here for you if you’re experiencing any trouble, seek information or want to learn something new. Contact us via chat message, email or give us a call and we’ll do our best to help you out.

Chat invitation gallery in Live chat software - LiveAgent
Peter Komornik

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

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Ready to try it out?

Join LiveAgent and become a happy customer today. Have a look at our affordable pricing plans suitable for businesses of many sizes and industries. Or go ahead and start our free 30-day trial. No strings attached and no credit card information required.

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LiveAgent now supports integration with popular website builder uKit. uKit allows nearly anyone to create beautiful and professional-looking website.

New integration: uKit

The given text discusses various telecommunications and technology service providers, including options for email servers. These providers offer a range of services such as virtual PBXs, live video calls, CRM software, cloud services, call center solutions, and time tracking apps. They also pride themselves on having user-friendly interfaces and excellent customer support. The text promotes LiveAgent, a customer service software, and encourages readers to sign up for a free trial.

LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now.


Established telecommunications companies like Mixvoip, Telcowise, 3CX, LCRcom, and many others offer a wide range of VoIP and cloud communication solutions for businesses. They provide services such as virtual phone numbers, call center solutions, time tracking applications, CRM software, and integrations with popular platforms like Google, PayPal, and WooCommerce. These companies cater to the communication needs of small to large enterprises, offering quality and reliable telephony services.

Provide support, keep up to date on tickets and do more with LiveAgent app for iOS. You can do it, even when you're away from your help desk.


LiveAgent is a versatile helpdesk software that offers integrated customer support through various channels including ticketing, live chat, social media, and voice helpdesk. They also provide tutorials and technical support, SSL security, and awards and certificates for their services. The software is easily accessible and they offer fail-proof tips to improve customer satisfaction to maintain a human connection. Additionally, LiveAgent offers pricing features, integrations, alternatives, and support portals to assist businesses with their customer service needs.

Multibrand add-on enables you to manage more than one brand at the same time. Each brand is characterized by multiple factors, which define it’s identity.


A multibrand strategy is used by established brands to introduce another brand into a specific category, increasing market share and appeal. Multibrand customer service software enables efficient management of customer interactions across multiple brands, providing a seamless and personalized experience. LiveAgent offers a multibrand feature for multi-channel service and management of various brands in one place.

Take care of your billing, invoices, payment authorization and much more with billing tools and integrations for LiveAgent.

Billing management

LiveAgent offers a range of customer service software solutions, including self-service and inbound call center software. They also provide tools for complaint management, email management, and help desk support. LiveAgent has multiple integrations and pricing options available, including a free trial. The company places a strong emphasis on customer support, with multiple channels available for contact. They also use cookies to personalize the user experience on their website.

LiveAgent is a customer service software that offers many integrations to improve your work tasks. Learn more about all the possible LiveAgent Integrations.


LiveAgent offers integrations with various platforms to improve customer service workflow, such as Slack notifications, API, Zapier, email marketing, billing management, eCommerce, CRM, CMS, project management, and collaboration tools. These integrations help in automating work processes, creating a better customer experience, and sharing data. With LiveAgent, customer staff can work from one software with all necessary tools available. Integration costs are included in each subscription without any additional costs.

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