Looking for a Verloop alternative?
Are you looking for a help desk software that can do more?
LiveAgent is the ultimate customer support solution for your business. With useful tools, coverage of multiple channels, more than 175 features and over 40 integrations, LiveAgent is the right choice for your business.
4 reasons why companies switch to LiveAgent
Fastest Live Chat
Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
LiveAgent increases customer satisfaction & improves conversion rates.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
A powerful Verloop alternative
Take your customer support to the next level with LiveAgent.
LiveAgent has a coverage of a large number of communication channels. E-mail, live chat, social media, call center and knowledgebase are at your disposal to provide more freedom to your customers. Everything is managed via a reliable ticket system, so you don't have to worry about messy communication.
Fastest live chat
Live chat is one of the most useful tools for customer support agents. Therefore it needs to be easy to use, reliable and as fast as possible.
LiveAgent's chat widget is just that! And it's also the fastest on the market, with chat displayed speeds at 2.5 seconds. You even get to see what your customers are typing before they hit send. Surprise them with lightning fast replies.
Get more without overpaying
Great customer support software doesn't have to come with a huge price tag.
LiveAgent has three affordable paid plans that are packed with tools, features and integrations you need to provide the best support possible. All you need to do is pick the one that suits your needs the best.
See why companies switch to LiveAgent
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Looking for a better helpdesk software?
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.