LiveAgent offers the fastest live chat widget on the market, a multichannel ticketing system and a variety of features and integrations to help you make your customer support top notch. Go beyond just awesome chat platform and provide your support team with a ticketing system that can handle email, live chat messages, social media, call center and customer portal.
Keep reading and find out why LiveAgent makes the perfect Userlike alternative. Our free 14-day trial can show you what makes LiveAgent a great customer support software for your business.
Build customer loyalty and answer customer conversations quicker with the right live chat. LiveAgent has the fastest among them all, with chat displayed speeds at 2.5 seconds. Improve agent efficiency thanks to live chat features such as real-time typing view, proactive chat invitations and custom chat buttons. Find out more about live chat features or try it out today and see what makes it great.
Building customer relationships with a ticketing system that handles every channel your customers use. Answer emails, solve issues via live chat, receive customer calls, write customer portal articles and get social on Facebook, Twitter, and Instagram. LiveAgent can also handle Viber. Provide customer satisfaction everywhere while using just one help desk software.
Every communication channel you can cover with LiveAgent is backed up by business tools and features that can help you get your job done. Filter customer inquiries, keep track of customer feedback, use tags to keep things sorted, or use gamification features to improve agent performance and engagement. Have a look at the full list of features and find out how you can improve your workflow.
Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. As of 2021, LiveAgent is the best rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.
Create memorable customer experiences that boost revenue.
Delight your customers with lightning-fast responses.
Make more sales by keeping your customers loyal to your brand.
Providing great customer satisfaction is one of our main priorities and that’s why we do our best to create an amazing customer experience for everyone. This is possible thanks to our 24/7 support available via email, live chat, or phone. Contact us anytime you want to solve an issue or learn something new about LiveAgent.
It’s a pleasure to have a great portal that improves our customer service.
LiveAgent empowers our agents to provide better, faster, and more accurate support.
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
We have been using LiveAgent since August and we are really satisfied with it.
Since we are using LiveAgent our response time increased by 60%.
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
I have to say, I have never experienced such a professional customer approach.
The Workplace Depot
We find LiveAgent to be the best live chat solution by far.
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
With LiveAgent we’re able to give our customers support wherever they are.
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
All British Casino
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
We like it because it is easy to use and offers great functionality, such as useful reporting features.
We love LiveAgent - it makes supporting our customers easy.
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
We’ve been using LiveAgent since 2013. We can't imagine working without it.
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Antalya Consulting Language Center
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
The support team always responded promptly with quick to implement solutions.
It helps us categorize the nature of the tickets and statistically track what our clients need most.
We see LiveAgent as a great tool for communicating with customers.
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
Start improving your customer support and add more communication channels to your help desk. Have a look at our tour video and check out our affordable pricing plans. If you want the LiveAgent experience start our free 14-day trial. No strings attached, we promise.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
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