Are you looking for a better LivePerson alternative?

Improve your customer service with the right software and get more than just a chat tool. LiveAgent offers powerful tools, a load of useful features to make your work easier and integrations to further increase your workflow. Thousands of companies around the globe switched to LiveAgent and improved their customer support with our help.

Keep reading and find out why our chat tool is the best and why we do it better than LivePerson. See how you can provide better customer experience with a better toolset. Start a free trial today or keep reading and find out more. 

Definition of customer engagement

The fastest live chat widget

A great LivePerson alternative should be packed with better live chat. We have worked hard to make our live chat top notch. That’s how we managed to provide the fastest live chat to our customers, with chat displayed speed at only 2.5 seconds

Live chat comes packed with useful features, such as real time typing view, proactive chat invitations and website monitoring to make providing support more engaging and more efficient. Get your customer support or sales done with the fastest live chat widget available on the market. Increase your sales conversions, lead captures, chat experience and make better relationships with your customers and client. Compare us with LivePerson with the help of the video below.

Take a look and see our live chat

Talking about it doesn’t do it justice. Why don’t you see our live chat in action? In this video you can find out how easily and seamlessly your customers can connect with you. The video shows our live chat both from customer’s and agent’s perspective.

So go ahead, see if it’s your fit, make your own comparison and find out if we do it better than LivePerson. 

Try it out now!

Go ahead and try out LiveAgent for free or see our paid plans to get more information about available tools, features and integration pricing. 

Benefits of using LiveAgent

Here are the 4 key benefits that make LiveAgent the best LivePerson alternative.

On time resolution

Save time and money

Time is money, so why not save both? Live chat by LiveAgent is the fastest on the market which means faster response times to your customers.

Voice of customer

Increase customer engagement

Live chat functions such as proactive chat invitations can greatly improve customer interaction and increase sales as a result. 

Satisfaction prediction scores

Improve satisfaction

Receiving Stellar customer feedback is backed up by great people and great software. Increase customer satisfaction with the right tools. 

Service desk

Improve efficiency

Get more done with customer support solution that works as it you expect it to. LiveAgent’s functions are there for you whenever you need them.

increase availability

Get it done with the right toolset

We know that LivePerson did a good job with their tools. But here is our offer. Live chat and chat support in general is just one of the options available for providing customer support. Would you like to have access to email, call center, knowledge base and even social media channels such as Instagram, Facebook messenger or Viber? 

Done and done. You can have it all with the right plan and truly connect with your customers or prospects everywhere via yours and theirs favorite channels. Everything is handled via a reliable ticketing system so you can easily keep track of them. LiveAgent is there for you whenever you need it whether you’re a sales team or a support agent.

LiveAgent toolset

Email is an essential tool for sales and support

LivePerson alternative

Customizable live chat widgets, speed, reliability. LiveAgent has all of it.

LiveAgent chat buttons

Calling is still one of the most popular contact methods out there.

LivePerson alternative

Let your customers find solutions on their own with Knowledge base.

LiveAgent Knowledge Base Example_2

Features and integrations for great workflow

Chatbot can be a great thing but nothing compares to human contact… chatbot… chatbot… chatbot… well, it can get stuck or confused even though technology gets better every day. We understand that a modern customer support software cannot work just as a messaging channel. It should provide human agents with more than just messaging conversations and other conversational solutions.

Automations, auto replies, video chat, Slack, chat analytics… there’s a lot of functions, features and integrations LiveAgent can offer to your agents to make their work easier. LiveAgent can be tailored for a personalized experience easily with the help of many integrations and help provide better conversational experience and fulfill consumer expectations.

Call routing time
get inspired

We keep our customers happy

A customer support software is made to make lives easier for customers and we know this. A company that creates such software should lead by example, utilize its own tools and provide great support to their customers. That’s why we do our best to keep our customers satisfied and build loyalty. 

We offer 24/7 support for our customers as a part of our deal. Contact us whenever you need it and we’ll be there to help you out. No chatbots, just regular nice humans over here. Would you like to become a happy customer with LiveAgent? Click down below!

3,000+ Trustpilot | GetApp | G2 crowd reviews

Peter Komornik

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO
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What our customers say about us

Roman Bosch

Roman Bosch

Partly

It’s a pleasure to have a great portal that improves our customer service.

christine preusler

Christine Preusler

HostingAdvice

LiveAgent empowers our agents to provide better, faster, and more accurate support.

Karl Dieterich

Karl Dieterich

Covomo

LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

Hendrik Henze

Hendrik Henze

HEWO Internetmarketing

We have been using LiveAgent since August and we are really satisfied with it.

Razvan Sava

Razvan Sava

Webmaster Deals

Since we are using LiveAgent our response time increased by 60%.

Taras Baca

Taras Baca

XperienceHR

Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

user testimonials

Andrej Ftomin

TAZAR Group

I have to say, I have never experienced such a professional customer approach.

Matt Janaway

Matt Janaway

The Workplace Depot

We find LiveAgent to be the best live chat solution by far.

Viviane Carter

Viviane Carter

CSI Products

We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

Christian Lange

Christian Lange

Lucky-Bike

With LiveAgent we’re able to give our customers support wherever they are.

Jens Malmqvist

Jens Malmqvist

Projure

I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

user testimonials

Catana Alexandru

Websignal

I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

JanWienk

Jan Wienk

All British Casino

With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

Allan Bjerkan

Allan Bjerkan

Norske Automaten

LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

Sissy Böttcher

Sissy Böttcher

Study Portals

We like it because it is easy to use and offers great functionality, such as useful reporting features.

Peter Koning

Peter Koning

TypoAssassin

We love LiveAgent - it makes supporting our customers easy.

user testimonials

Aranzazu F

Factorchic

We like to offer our customers the best support experience. That’s why we chose LiveAgent.

Rick Nuske

Rick Nuske

MyFutureBusiness

From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

Vojtech Kelecsenyi

Vojtech Kelecsenyi

123-Nakup

LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

Rafael Kobalyan

Rafael Kobalyan

Betconstruct

Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

Martin Drugaj

Martin Drugaj

Atomer

We’ve been using LiveAgent since 2013. We can't imagine working without it.

Ivan Golubović

Ivan Golubović

AVMarket

It's a cost-effective solution that can help you with a large amount of support requests via different channels.

user testimonials

Rustem Gimaev

Antalya Consulting Language Center

Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

Randy Bryan

Randy Bryan

tekRESCUE

LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

Timothy G. Keys

Timothy G. Keys

Marietta Corporation

I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

user testimonials

Mihaela Teodorescu

eFortuna

The support team always responded promptly with quick to implement solutions.

Hilda Andrejkovičová

Hilda Andrejkovičová

TrustPay

It helps us categorize the nature of the tickets and statistically track what our clients need most.

user testimonials

Alexandra Danišová

Nay

We see LiveAgent as a great tool for communicating with customers.

user testimonials

Samuel Smahel

m:zone

LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

David Chandler

David Chandler

Volterman

Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

Get more for a reasonable price

Keeping things within your budget is one of our top priorities, so we tailored our prices accordingly. Pay for what you need fair and square. Our plans start as cheap as $15. Of course we know that it’s better to try a product before buying it. That’s why you can start our free 14-day trial with no strings attached. 

So, do you like us better than LivePerson so far? If you want to give it a try, scroll down below and give us a shot. And don’t be shy to contact us if you have any questions. You can find our contact details at the bottom of the page. 

offer compensations

You Will Be in Good Hands!​

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

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