Searching for a OneDesk alternative?

Discover why LiveAgent is the best OneDesk alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Fed up with your help desk software?

Support your customers from one solution focused on helping you create a successful help desk. Stay connected to your customers with a multi-channel help desk that supports email, live chat, call center, customer portal and social media

LiveAgent is a dedicated and easy to use solution ready to help you handle any incoming customer tickets. Keep reading to find out more about the LiveAgent tools, features and benefits, or go ahead and begin your free 30-day trial today.

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OneDesk vs LiveAgent at a glance

FeatureLiveAgentOneDesk
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes✅Yes
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes❌No
Chat button gallery in Live chat software - LiveAgent

The fastest live chat for your help desk

Live chat is an amazing tool for providing customer support. Increase customer engagement with our live chat’s proactive chat invitations, customize your chat buttons or prepare your answers before customers hit send. 

Reply faster and solve issues efficiently with a live chat from LiveAgent. It’s supported by a variety of features and it’s lightning fast with chat displayed speeds at 2.5 seconds.

The ultimate multi-channel experience

Providing support across multiple channels is easy when you have the tool to back you up. LiveAgent comes with a ticketing system that gathers all communication into one place. After that it’s filtered, organized and served to customer support agents depending on priority and availability.

Organize your email ticketing, chats, calls, knowledge base articles and social mediaViber, WhatsApp, Facebook, Twitter and Instagram into one place and handle everything like a pro.

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Provide support across all important customer channels

LiveAgent streamlines multiple customer service channels into one piece of software
Reports in Help desk software - LiveAgent

Social media support is the key

Facebook, Twitter, Instagram can be used for much more than sharing cat pics and funny memes. Social media have grown into a fully capable business channel, a marketing tool and yes, you guessed it – an efficient customer support channel

Help and support your customers on social media with our unified multi-channel solution. Keep track of your social media channels. You can also add Viber to add another way for your customers to reach you.

Get social with LiveAgent and reach more customers

LiveAgent support has your back

You can contact us 24/7 via email, live chat, phone or look through articles in our customer portal whenever you need some information. The LiveAgent Academy is free and full of useful things to learn about customer support and help desk software

Join our happy customers and see why they decided to start using LiveAgent as their sole help desk solution.

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Peter Komornik

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

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Join LiveAgent today

Have a look at the Tour video to see everything else LiveAgent has to offer. You can also browse through our affordable pricing plans to see which one suits your business.

Start your free 30-day trial today and provide customer support with LiveAgent. No credit card info required and no strings attached.

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WhatsApp integrations, knowledge base, customer forum, automation, API, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, 24/7 support. LiveAgent gives access to all these features while Crisp has limited offerings.

Liveagent is the ultimate help desk solution for your business. Liveagent provides support via email, live chat, social media, knowledge base and call center for one great price. Choose one from our three paid plans or pick out separate features to customize your help desk.

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Boost your business with LiveAgent's help desk software. Increase productivity, improve support, and save up to 16%. Try it now for free.

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Alternatives

The pricing for LiveChat ranges from $9 to $65 per agent per month. Intercom and Zendesk do not offer certain features mentioned.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

If you're looking for a powerful Kayako alternative, consider LiveAgent. It has the fastest chat widget on the market, and has 179+useful help-desk features

Looking for a Kayako alternative?

Convert website visitors into customers with a fast chat widget. LiveAgent is multilingual, making it easy to overcome language barriers. Start a free trial now.

Looking for ConnectWise alternative? Discover LiveAgent's great ticketing system backed up by amazing features and integrations.

Looking for a ConnectWise alternative?

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