Looking for a Vocalcom alternative?
Switch to a different help desk software and improve your customer service.
LiveAgent is the ultimate customer support solution for your business. Provide support via multiple channels and accounts. Provide help with the best tools and ease your workflow with a great ticket system.
4 reasons why companies switch to LiveAgent
Fastest Live Chat
Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
LiveAgent increases customer satisfaction & improves conversion rates.
Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
Powerful Vocalcom alternative
Switch to a powerful help desk software that can do it all.
LiveAgent takes your customer support service to the next level. Provide support via email, live chat, social media, knowledge base and call center easily. Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is right there and sorted, as it should be.
Switching to a different software doesn't mean you have to lose social media support.
LiveAgent supports all relevant social media - Facebook, Twitter and Instagram. You can keep providing support through channels preferred by your customers. Viber support is coming soon too!
Fastest live chat
Live chat is one of the best tools you can use to provide customer support. It needs to be reliable, always available and as fast possible.
LiveAgent has the fastest live chat available on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what your customers are typing even before they hit send. You can prepare your answers in advance.
See why companies switch to LiveAgent
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Ready to pay less for better tools?
Great software doesn't have to be that expensive. LiveAgent offers you three great paid plans that are packed with tools, features and integrations and won't ruin your budget.
Keep the tools you need and don't overpay. Have a look at our plans and pick the one that fits you the best.