Looking for a Tawk alternative?

Are you looking for a different solution for your customer support? Would you like to provide support via multiple channels and give your customers options when it comes to contact?

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4 reasons why companies switch to LiveAgent

Fastest Live Chat

Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Get more for your business

Live chat is one thing but how about something more? Customers are not coming just through one channel, so the best thing is to cover more of them. Provide support via email, social media, call center and knowledge base. LiveAgent supports even Instagram amongst others.

LiveAgent’s ticket system takes care of everything for you, so there will be no mess in your communication. Everything is sorted, as it should be.

The fastest live chat

We get it, live chat is what you came for in the first place. Why not get the fastest on the market? LiveAgent’s widget displayed speeds at 2.5 seconds.

Furthermore you get to see what your clients want as they’re typing it. Prepare your replies before they hit send and surprise them with your speed.

Your agents are your own

Stick with people you know and trust and pay for tools only. Great help desk software doesn’t have to be expensive. LiveAgent has three great paid plans that are packed with tools and features to help you provide better support.

See our plans and learn more.

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See why companies switch to LiveAgent

“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

Looking for a different helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right… LiveAgent!

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