"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
Looking for a Samanage alternative?
Discover why LiveAgent is the best Samanage alternative on the market.
Fed up with your help desk software?
Are you looking for an easier and more effective solution for your customer support? LiveAgent offers you a reliable ticket system, integration with multiple channels, over 175 features and more than 40 integrations.
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Samanage vs LiveAgent at a glance
See a detailed comparison of Samanage vs LiveAgent features.
LiveAgent | Samanage | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- Improved Satisfaction
LiveAgent increases customer satisfaction & improves conversion rates.
- More Affordable
Save money! LiveAgent is more cost-effective when compared to other help desk solutions.
- Rich on features
Over 175+ features to make your work flow easier and more enjoyable.
A powerful Samanage alternative
If you’re looking for an ultimate solution for your help desk software, your search might be already over. LiveAgent has everything you need for providing the best customer support possible.
A reliable ticket system covers every important channel – email, live chat, social media (even Instagram), call center and knowledge base. You’ll be truly ready for anything with LiveAgent.
Fastest live chat
Live chat is an essential tool when it comes to customer service. It allows your customers to connect with you almost instantly via a widget on your website. It’s a great addition to your customer support.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Answer your customers with lightning speed!
Get more for less
Getting more useful tools does not have to cost you a lot. LiveAgent offers you three great paid plans that are packed with useful tools, features and integrations. All you have to do is choose the one that fits you the best.
LiveAgent’s pricing also allows you to buy separate features in case you want to add something extra. See our pricing plans to learn more.
Ready to switch?
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"We love LiveAgent - it makes supporting our customers easy. "
"We love LiveAgent - it makes supporting our customers easy. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"We find LiveAgent to be the best live chat solution by far. "
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"We see LiveAgent as a great tool for communicating with customers. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We love LiveAgent - it makes supporting our customers easy. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"We find LiveAgent to be the best live chat solution by far. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"I have to say, I have never experienced such a professional customer approach. "
"We find LiveAgent to be the best live chat solution by far. "
"The support team always responded promptly with quick to implement solutions. "
Frequently asked questions
The leader in help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
