Are you looking for an easier and more effective solution for your customer support? LiveAgent offers you a reliable ticket system, integration with multiple channels, over 175 features and more than 40 integrations.
Take your help desk to the next level with LiveAgent.
LiveAgent increases customer satisfaction & improves conversion rates.
Save money! LiveAgent is more cost-effective when compared to other help desk solutions.
Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
Over 175 + features to make your work flow easier and more enjoyable.
If you’re looking for an ultimate solution for your help desk software, your search might be already over. LiveAgent has everything you need for providing the best customer support possible.
A reliable ticket system covers every important channel – email, live chat, social media (even Instagram), call center and knowledge base. You’ll be truly ready for anything with LiveAgent.
Live chat is an essential tool when it comes to customer service. It allows your customers to connect with you almost instantly via a widget on your website. It’s a great addition to your customer support.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Answer your customers with lightning speed!
Getting more useful tools does not have to cost you a lot. LiveAgent offers you three great paid plans that are packed with useful tools, features and integrations. All you have to do is choose the one that fits you the best.
LiveAgent’s pricing also allows you to buy separate features in case you want to add something extra. See our pricing plans to learn more.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
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