Improve your response time with LiveAgent’s fast live chat widget and omnichannel ticketing system. Switch to our help desk and get access to our ticketing system that handles emails, live chat, call center, customer portal, Viber and social media – Facebook, Twitter and Instagram.
Keep reading to find out more about LiveAgent’s features or sign up for our free 14-day trial.
Get access to the fastest live chat application with features that make your customer conversations a piece of cake. Simply add a chat button on your website and let customers contact you whenever they need to.
Your agents can see what your customers are typing before they hit send. Proactive chat invitations increase customer engagement. Track your online visitors, distribute chats and get access to your entire chat history.
Improve your customer and team communications with access to all necessary communication channels. Start taking care of your customers via email ticketing, live chat, customer portal, call center, Viber, and social media – Facebook, Twitter, and Instagram.
Everything is neatly organized in one ticketing system so you can provide the best customer experience anywhere and anytime.
Basic communication features are just the beginning, every tool and communication channel is backed up by advanced features that help you solve customer issues.
LiveAgent also supports over 70 integrations with popular software, which you can use to unify your workflow into one place. Have a look at the full list of features for each tool LiveAgent offers and find out how they can make your workflows smarter.
Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. As of 2021, LiveAgent is the best rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.
Create memorable customer experiences that boost revenue.
Delight your customers with lightning-fast responses.
Make more sales by keeping your customers loyal to your brand.
We aim to provide the same kind of great experience as you do for all of your customers. That’s why our customer support team is available for you 24/7. Contact us via email, chat, phone or have a look at our customer portal whenever you need to address and issue or get some information.
Furthermore, we keep our pricing fair so you won’t have to ruin your budget with an expensive customer support solution. Give it a try and see why our customers switched from different platforms to LiveAgent.
Watch our tour video and find out how LiveAgent can improve your help desk. You can also take a look at one of our affordable pricing plans or start your free 14-day trial to get the LiveAgent experience. No credit card info required and no-strings attached.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
LiveAgent offers the following extra features over Rocket.Chat: call center, self-service, social media integrations, customer forum, knowledge base, and unlimited chat buttons.
The extra benefits of using LiveAgent over Rocket.Chat include increased customer satisfaction, customer retention, decreased customer service costs, reduced churn rate, and better agent workflow.
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
We’re available on multiple dates