"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
Looking for a Gorgias alternative?
Discover why LiveAgent is the best Gorgias alternative on the market.
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Fed up with your help desk software?
Increase customer satisfaction with software that won't let you down. Get more from your ticketing software, live chat or knowledgebase with LiveAgent. Take advantage of plenty of features and integrations, such as Shopify, social media like Instagram, Facebook Messenger or Twitter. Keep reading and find out why we're the right omnichannel software solution for your help desk.
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3 reasons why LiveAgent is the best Gorgias alternative
Find out what are the benefits of using LiveAgent
- Increase in ROI
Building better customer relationships leads to better customer base and increased income.
- Save time and money
Features such as analytics, intuitive management system and ticketing system help you better manage your resources.
- Better workflow
Use tools such as social media, great ticketing system, knowledgebase and more for better workflow and more reliable omnichannel customer support.
Gorgias vs LiveAgent at a glance
See a detailed comparison of Gorgias vs LiveAgent features.
LiveAgent | Gorgias | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
The fastest live chat widget on the market
We’re quite serious about it. We have worked hard to perfect our live chat widget and it was worth it. Our live chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
Now you can have a truly fast help desk live chat. Use LiveAgent’s live chat to provide super fast and reliable customer experience, whether you’re using Shopify or even when you’re running your own store individually. Live chat can easily turn the tables and turn a website visitor into a paying customer.
See our live chat in action
It’s better to see what an alternative customer service software can do. Have a look at our live chat in action and decide if it’s the right choice for your help desk.
Feel free to have a look at our channel, we have videos about our help desk tools and features, such as call center feature, IVR and more coming soon.
Customer support software and great customer experience
Customer support software company should lead by example and provide the best customer support. A good help desk uses a customer service software that provides great customer experience.
That’s why we provide our customers with 24/7 customer support. Just pick your channel, whether it’s a phone call, social media message or knowledge base, we are there for you.
Try it out for free today
Switch from Gorgias to our customer service software and try out our advanced features such as knowledge base, call center, social media or Shopify integrations.
Get a free 30-day trial with no strings attached and no credit card info required. We want to prove to you that we are the right customer service software for your business. Improve your customer experience with LiveAgent today
Testimonials
Get LiveAgent and join 7000 happy clients
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"We find LiveAgent to be the best live chat solution by far. "
"We find LiveAgent to be the best live chat solution by far. "
"The support team always responded promptly with quick to implement solutions. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"With LiveAgent we're able to give our customers support wherever they are. "
"With LiveAgent we're able to give our customers support wherever they are. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"We find LiveAgent to be the best live chat solution by far. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"The support team always responded promptly with quick to implement solutions. "
"With LiveAgent we're able to give our customers support wherever they are. "
Frequently asked questions
The leader in help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
