Extend is great but you might want to try something different. Our customer support software is packed with useful tools, features and integrations. Read on to find out more!
Take your customer support to the next level with the right software.
LiveAgent is an omnichannel solution for your software with support of a large number of communication channels, more than 175 features and over 40 integrations. Provide support via email, live chat, social media, call center or knowledge base.
Get the perfect Extend, Jira or Intercom alternative, try LiveAgent today!
A reliable ticket system manages all of your communication, so you can focus on the important and save time while doing so.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Over 175 + features to make your work flow easier and more enjoyable.
Great customer support software doesn’t have to be that expensive. LiveAgent is a customer support software with a reasonable price tag. We offer you three great paid plans that are packed with tools, features and integrations.
All you have to do is pick the one that suits you the best. See our plans and learn more.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.
Companies are switching to LiveAgent for its affordable pricing, helpful support team, advanced automation, and easy integration with other platforms. Users appreciate the ability to send emails instead of tickets, attach files, and manage emails and chat from the same window. The system offers contact forms, live chat, databases, and integration with social networks, and it works well on mobile platforms. Overall, LiveAgent is praised for its value for money, ease of use, and strong customer support.
LiveAgent offers a range of features including WhatsApp integration, knowledge base, customer forum, automation and rules, API functions, IVR features, video calls, unlimited history, unlimited websites, unlimited chat buttons, unlimited tickets/mails, unlimited call recording, and unlimited 24/7 support. Crisp also offers some of these features but lacks WhatsApp integration, customer forum, IVR features, and an Instagram integration.
LiveAgent is a powerful customer service software used by big brands like Huawei, BMW, Yamaha, and O2. It offers efficient communication and response times. Try it now for free.
LiveAgent offers customer service software with advanced chat tools and integration options. It emphasizes the benefits of live chat communication, provides tips for engaging customers, and analyzes competitors. LiveAgent also offers a demo, pricing information, and various features and integrations. It also discusses optimizing a WordPress site for SEO and LiveAgent's Contact groups feature.
Start a free trial for help desk software for SMBs in 2020. Build meaningful customer relationships with LiveAgent's features and integrations.
LiveAgent offers affordable pricing, automation, and excellent support. Users appreciate features like sending emails, attaching files, and managing communication in one window. The system competently integrates various modules and works well on mobile platforms.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
We’re available on multiple dates