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Looking for an Extend alternative?

Discover why LiveAgent is the best Extend alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Home | Extend alternative

Fed up with your help desk software?

Are you looking for an alternative to your current customer support software? LiveAgent offers you the ultimate solution for your help desk.

Extend is great but you might want to try something different. Our customer support software is packed with useful tools, features and integrations. Read on to find out more!

  • LiveAgent badge - Captera shortlist 2023
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  • LiveAgent badge - Captera shortlist 2023

The call center is just one piece of the puzzle.
Become a customer-centric with LiveAgent.

LiveAgent streamlines multiple customer service channels into one piece of software
Person deciding between two solutions

Powerful Extend alternative

Take your customer support to the next level with the right software.

LiveAgent is an omnichannel solution for your software with support of a large number of communication channels, more than 175 features and over 40 integrations. Provide support via email, live chat, social media, call center or knowledge base.

Get the perfect Extend, Jira or Intercom alternative, try LiveAgent today!

Better customer care

Customer support is an important part of any successful business. LiveAgent can help your agents to ease their workflow, increase ROI and simply provide better support to your customers.

A reliable ticket system manages all of your communication, so you can focus on the important and save time while doing so.

Memorable customer experience

3 reasons why companies switch to LiveAgent

Increased productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Do more customer support for less money

The right tools for the right price

Great customer support software doesn’t have to be that expensive. LiveAgent is a customer support software with a reasonable price tag. We offer you three great paid plans that are packed with tools, features and integrations.

All you have to do is pick the one that suits you the best. See our plans and learn more.

Learn more about pricing

Ready to switch?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

Ready to switch to LiveAgent

See why companies switch to LiveAgent

  • “It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

  • I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

  • “We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

  • “We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

  • “I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

  • “We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

  • “Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

  • “I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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Want to compare us to a different software?

Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.

3CX AirCall BirdEye Birdseed Bitrix24 CallHub CallPage Channels Chaport Crisp ConnectWise Customerly Dashly Desk.com Dixa Drift Extend Freshdesk Front Genesys Gist Gmail Gorgias Groove HappyFox HelpShift Helprace HelpScout HelpCrunch Hesk Hiver HubSpot Service Hub Intercom Jira Kayako Kustomer LeadDesk LiveCall LiveChat LiveHelpNow LivePerson Lucep Novocall Olark OneDesk osTicket OTRS Outlook PureChat Qonvo Rocket.Chat Samanage SmartsUpp SolarWinds SpiceWorks SysAid SupportBee Tawk TeamSupport Teamwork Desk Userlike Verloop Vision Vocalcom Zendesk Zendesk Talk Zoho Desk Zopim
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LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits.

Looking for an Extend alternative?

LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

LiveAgent is a great alternative to HelpCrunch for help desk software. It offers more than just live chat, with features such as email, social media, knowledge base, and call equipment integration. With over 175 features and 40 integrations, LiveAgent is an excellent way to communicate with customers. Customers can start a 7-day free trial with a free email or a 30-day trial with a company email. No credit card required.

LiveAgent offers more than 175 useful features, the fastest live chat widget on the market. Call center and even coverage of channels like Instagram.

Looking for a LiveChat alternative?

LiveAgent is a great LiveChat alternative with over 175 features including the fastest chat widget, call center and coverage of channels like Instagram and Viber. The migration process from LiveChat to LiveAgent is easy and free, taking only 5 minutes. Plus, there is no setup fee, customer service is available 24/7, and no credit card is required. Start a 7 or 30 day free trial today by signing up with your email or your company email to get a sub-domain for your LiveAgent account.

Liveagent is the ultimate omnichannel solution for your company. Take advantage of 175+ features and 40+ integrations and great tools today.

Looking for a Customerly alternative?

LiveAgent is presented as the best alternative to Customerly for those looking for a new customer support software. It offers a wide range of features and integrations, including email, live chat, social media, knowledge base, and call center support. The platform is easy to set up and provides an intuitive interface that guides users through the process. With a free trial available, LiveAgent allows users to experience its benefits without any setup fee, credit card requirement, or long-term commitment.

LiveAgent makes a perfect alternative to SysAid. Find out more about our help desk and start your free trial today.

Looking for the right SysAid alternative?

LiveAgent is presented as the best alternative to SysAid in the market, with features such as 24/7 customer service and no setup fee. Users can improve their ticket management with the multichannel ticketing system and take advantage of automation and integration. A free 14-day trial is available.

Liveagent offers more options when it comes to providing customer support. It's the ultimate solution for your business. Choose one from our three paid plans or pick out separate features.

Looking for a Vision alternative?

LiveAgent is presented as the best alternative to Vision for businesses looking for a help desk software with its coverage of important communication channels, over 175 features, and 40 integrations. The software offers a free trial, with no setup fee, customer service available 24/7, no credit card required, and the ability to cancel anytime. LiveAgent also encourages companies to create accounts for free via their website.

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