Looking for an Extend alternative?

Are you looking for a better alternative to your current customer support software? LiveAgent offers you the ultimate solution for you help desk. 

Our customer support software is packed with useful tools, features and integrations. Read on to find out more!

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4 reasons why companies switch to LiveAgent

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Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

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Increased Productivity 

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

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Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

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Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

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Powerful Extend alternative

Take your customer support to the next level with the right software. 

LiveAgent is an omnichannel solution for your software with support of a large number of communication channels, more than 175 features and over 40 integrations. Provide support via email, live chat, social media, call center or knowledge base. 

Better customer care

Customer support is an important part of any successful business. LiveAgent can help your agents to ease their workflow, increase ROI and simply provide better support to your customers. 

A reliable ticket system manages all of your communication, so you can focus on the important and save time while doing so. 

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The right tools for
the right price

Great customer support software doesn't have to be that expensive. LiveAgent is a customer support software with a reasonable price tag. We offer you three great paid plans that are packed with tools, features and integrations. 

All you have to do is pick the one that suits you the best. See our plans and learn more. 

See why companies switch to LiveAgent


“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

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Ready to switch? 

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

You will be in good hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right... LiveAgent!

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